HR staffer complains to support pilot fish that her voice mail isnt working properly.
She had me listen to her voice mail, which does have several messages in a row where I hear nothing before the click of the calling party hanging up, says fish. She wants to know why the voice-mail system isnt recording messages.
Fish tells her that he thinks the system is fine -- the calling party just isnt saying anything before he hangs up. But she insists that cant be it, because shes getting so many of them.
Fortunately, fish knows the voice-mail system has a caller ID feature that will announce the number of the caller if the right key is pressed during playback.
So its once more through the HR staffers messages, this time checking the number for each one.
And theyre all the same.
I had her open up Google and put the number between a set of quotation marks, fish says. We found out all the blank messages came from the same number -- a job applicant she had turned down for a position.
She praised me for being so smart and figuring out her voice-mail problem.
I guess the guy didnt want to take no for an answer and wanted to talk to her live.
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