User calls support pilot fish with an improbable story: She says she dropped her mouse and her PC shut down.
Fish makes the trip to her desk. No question, her computer is off. And when fish punches the PC's power switch to restart it, nothing happens.
"I asked her where she dropped her mouse," says fish. "She replied, 'Behind the desk.'
"Sure enough, she had managed to hit the on/off switch on the power strip.
"I told her, 'Good shot.'"
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