AI’s future: What is broken, and what’s next?

Generative AI has been hyped for years — but is it delivering real value? In this episode of Today in Tech, Keith Shaw talks with Ketan Karkhanis, CEO of ThoughtSpot, about what’s really working in AI, what isn’t, and where the technology is headed next. From replacing dashboards with AI agents to transforming onboarding, customer service, and engineering productivity, Ketan shares how companies can move beyond the headlines and focus on ROI, culture, and trust.

First Person Meets… Mel Migrino: The power of boredom and why advocacy matters

We meet Mel Migrino, an infosec and cybersecurity titan who in late career has pivoted to advocacy. Mel tells us how she got into software development in order to make money, then pivoted to infosec after a friend told her it was an opportunity, before becoming a business leader. She describes the powerful influence of her mentor, a true ‘dragon lady’ who could see that Mel’s technical chops complemented her own strategic and business knowledge. Mel describes her career path and how it has been driven by boredom: when she feels like she is no longer learning she moves on. And she talks about how gratitude for her own success motivates her to act as an advocate both for the digitally excluded and for female leaders in cyber security.