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Class of 2014 Yearbook: The Honorees

Cynthia A. Stoddard
Senior vice president and CIO

Employer: NetApp

LOCATION: Sunnyvale, Calif.

How many times have you had to reinvent yourself in your career? My IT career began in insurance, moved to transportation/logistics, to retail and now high tech -- spanning thousands of technology trends and industry forces.

How have you incorporated social media into your own work? I actively leverage social media channels to engage audiences and show thought leadership. Channels include a weekly blog, features in NetApp's corporate Forbes Blog, engagements on LinkedIn and Twitter. #NetAppCIO #changeagent #notfixedinmyways.

A task you've delegated this year: Portfolio management was delegated to my direct report, who heads up my Office of the CIO function. This is a very critical function, akin to our ''IT heartbeat,'' so I needed to delegate to someone who has a shared vision for future success.

How are you turning your IT department into a services organization? We're moving from a ''plan, build, run'' to a ''service delivery'' operating model, investing in people, tools and maturing processes to align with business partners. To ensure our services are cost-effective, reliable yet adaptive, responsive and consistent. Significant multiyear program investments include creating a dedicated team and service-management coaches.

 
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