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100 Best Places to Work in IT 2009

Employer Profile

No. 20
Rackspace US Inc.
San Antonio, Texas [South Central]
Why You Want to Work There
Top 10 ranking: No. 8 for retention All employees are created equal at this San Antonio-based managed hosting services company, and the lack of hierarchy extends all the way to the parking lot. There are no reserved parking places for executives (only for disabled workers and expectant mothers), and executives' doors are always open to employees. To reward employees for a successful quarter, executives throw companywide celebrations such as "Racktoberfest," "Racker Battle of the Bands" and "Rack Idol." Employees can work flexible hours, and they receive 15 paid days off per year. The dress code is casual. Employee-led groups like the "Rack Gives Back" philanthropy committee and the "Rack Pack" social council are growing in number. Rackspace conducts regular "happy check" employee surveys to gauge satisfaction levels and gather employees' opinions on subjects such as whether or not they have the ability to do what they are best at every day.
Rank by company size Small, No. 3
Employee Statistics
Total employees 2,144
Total IT employees 1,441
IT employee turnover in 2008 22%
IT employee promotions in 2008 35%
Training days offered per IT employee in 2008 3
Training budget per IT employee in 2008 $3,000
Women in IT
Total percentage of women within IT 13%
Percentage of IT managers who are women 23%
Percentage of IT staff who are women 12%
Minorities in IT
Total percentage of minorities within IT 34%
Percentage of IT managers who are minorities 40%
Percentage of IT staff who are minorities 34%