IT staffers at this Plantation, Fla.-based employer, the U.S. arm of express delivery giant DHL, get close to their customers -- really close. Through onsite customer visits that are coordinated with business counterparts, IT employees are able to talk with business colleagues regarding customer needs -- an exercise that helps them find ways to add value through innovation and the use of technology. These customer interactions, which are incorporated into IT staffers' yearly development plans, provide growth opportunities by offering a look at the operations of multiple business units and giving techies face time with employees from different levels within the organization.
|Total U.S.-based employees||6,024|
|Total U.S.-based IT employees||71|
|IT employee turnover in 2013||5%|
|IT employee promotions in 2013||5%|
|Training days offered per IT employee in 2013||8|
|Training budget per IT employee in 2013||$5,845|