Ads by TechWords

See your link here
Subscribe to our e-mail newsletters
For more info on a specific newsletter, click the title. Details will be displayed in a new window.
Supply Chain/ERP
Computerworld Daily News (First Look and Wrap-Up)
Computerworld Blogs Newsletter
The Weekly Top 10
More E-Mail Newsletters 
 

Rift With PeopleSoft Splits Quest

Two special-interest groups defect from user organization

April 12, 2004 12:00 PM ET

Computerworld - Quest International Users Group, the independent organization that has been at odds with PeopleSoft Inc. in recent months, is losing some of its members to the software vendor's main coalition of user groups, raising new questions about Quest's ability to survive without any ties to PeopleSoft.
Quest officials confirmed that two special-interest groups, the World Advisory Council and the Real Estate Group, have decided to join a loosely controlled network of about 170 PeopleSoft user groups that are organized by industry, product or region.
The World Advisory Council includes users of J.D. Edwards & Co.'s green-screen ERP applications, now called PeopleSoft World, and the other defecting group is made up of companies in the real estate industry.
In December, PeopleSoft severed its relationship with Quest, which the company inherited as a user group when it acquired J.D. Edwards last summer. After talks between the two sides broke down, PeopleSoft opted not to participate in several regional Quest meetings as well as the user group's centerpiece event, the Quest Global Conference, which is due to be held in Denver in June .
PeopleSoft's lack of support for Quest played a big role in convincing members of the two special-interest groups to leave, said Dave Hyzy, director of IT at Benderson Development Co. in Buffalo, N.Y. "The unalterable fact is that a software conference without the software vendor present is a social event pretending to be a substantive conference," he said.
Benderson uses PeopleSoft World, and Hyzy is a member of both the World Advisory Council and the Real Estate Group. He said PeopleSoft has already taken "solid initial steps" to start the process of bringing the special-interest groups under its umbrella.
Not 'All or Nothing'
John Matelski, a Quest board member and president of the Lexington, Ky.-based organization's special-interest groups, said that despite the dispute with PeopleSoft, Quest encourages its members to engage in an "integrated" model that includes working with the vendor. "It does not need to be an all-or-nothing proposition," said Matelski, who is deputy CIO for the city of Orlando.
But Matelski and several other Quest members said they think PeopleSoft wants the user group to wither. They claimed that PeopleSoft is forbidding its employees from participating in any Quest-related activities and is offering Quest members a special discount to attend its Connect user conference, which is scheduled for September in San Francisco.
"Most of the passive and active actions which PeopleSoft has taken since December would seem to give credence to the claim that PeopleSoft is actively



Additional Resources

POLL RESULTS
Accelerate your knowledge of the IT world you inhabit by viewing the results of a series of polls taken by your IT peers. These polls of 100+ IT professionals each are available for full viewing. They cover key topics such as virtualization, processor performance, green IT, cloud computing and many others. Be a part of the buzz.
WHITE PAPER
Technology is complex. Keeping it running productively shouldn't be. To that end, you want to minimize the number of solutions needed in-house to simplify operations, maintenance, and support. Kodak offers a best-practices model. One company provides support for both scanner and software, for fast problem resolution without vendor finger-pointing. Download now!
WHITE PAPER
Utilizing demand intelligence improves the precision of pricing, product assortments, channel/store placement, and promotion, which are all essential for sustainable revenue management performance. Learn more, download this free whitepaper today.

White Papers & Webcasts

Supply Chain Agenda 2009
Crisis dominates the supply chain agenda in 2009. Which projects will hold out in these difficult times? The study reflects the most important...  

Usability Is Everything
Learn what sets Workday's HR and Payroll solutions apart from the competition....

Accelerate SSL Encrypted Applications
The amount of SSL traffic is growing in the enterprise. Because it is encrypted, it cannot be properly controlled and accelerated. Blue Coat...  

The Value of Real SaaS at Workday
Cost savings, speed to value, and innovation brought to the enterprise by Workday's software-as-a-service solutions for HR and Payroll....

ESG Lab Field Audit
Many companies have successfully implemented Riverbed WAN optimization solutions within their Cisco networks. This ESG Lab Field Audit document explores the success that...  

SaaS at Flextronics, Inc.
Dave Smoley, CIO of Flextronics, discusses the real value of software-as-a-service and why he chose Workday for his HR solution....

Shape Your Apps Strategy to Reflect New SaaS Licensing and Pricing Trends
Why are smart companies choosing software-as-a-service? Find out in the complimentary Forrester Research report...  

Why Compliance Pays
This OnDemand webcast explores the relationship that firms with best compliance records have higher revenue, greater customer retention, lower financial losses from data...

Natural User Interface for Enterprise Applications
Learn how a revolutionary user interface can make a complex enterprise application so intuitive even casual users can jump right in....  

Agile Enterprise Content Management (ECM) for Rapid ROI
Find out how combining ECM and BPM will help adress issues about content rich business processes....