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July 04, 2005 (Computerworld) -- 
Jeff Henning, COO at Perseus Development Corp.
makes you reluctant to answer their endless queries, he says. The longtime market research expert claims that it's even worse in England, where he recalls having to bribe IT managers "with 40-year-old bottles of scotch" to get them to complete research studies. While dusty jugs of pricey booze may get your attention, handing them out isn't cost-effective for the researchers. Still, question you they must, argues Henning, "because [businesses] don't have the deep relationships with individual customers that [they] once did." To help companies survey customers about satisfaction levels or future needs without abusing their precious time, Perseus sells Web-based software that centrally manages the entire research process. The company's SurveySolutions/EFM 1.4 upgrade ships next week with improved trend-data reporting, added question libraries and a host of other updated features. Pricing starts at $40,000.
Dump road warriors' docking stations ...
... and replace them with USB port replicators. Matthew Chang, marketing manager at Addlogix Inc. in Irvine, Calif., boasts that his company's UniXpress device needs only a single USB connection to a laptop PC to handle signals from your monitor, keyboard, mouse, LAN, printer, speakers and more. And you can attach a second monitor to the $179 unit and use it with your laptop's screen to create a single display. Chang says Addlogix is working on so-called IP-KVM technology that lets you use a PC across the Internet as if it were local. That should be ready in September, he says.
Rosie Hausler, vice president of marketing at Nsite Inc.
... it's for something useful. And Rosie Hausler, vice president of marketing at Nsite Inc. in Pleasanton, Calif., believes you'll think her company's offer of free access for 100 users to its Nsite Starter Edition is very practical, indeed. The online service gives you tools to manage IT service requests, workers' time off, employee status changes, travel authorization and staff performance reviews. Hauser contends that once you get hooked on the Starter Edition, you'll be back for more, including Nsite's flagship CRM tools, which cost $20 per user on a monthly basis. This fall, she says, the company will add self-service tools for creating business process automation applications using Nsite's predictive routing engine. The idea is to help automate enterprise-to-enterprise activities, using business rules defined by your business analysts. The best news is that users of the service won't have to bother IT, Hausler claims. "There's no coding," she says. "It's all drag-and-drop."
Sharpen security on the edge of ...
... the corporate network by "encapsulating" all corporate data on mobile devices. That's the theory behind Trust Enterprise Secure (TES) 5.0, which is due to ship late this month from McLean, Va.-based Trust Digital Inc. CEO Nick Magliato says the software encrypts your applications and their data "into a corporate capsule" on a mobile device. He notes that knowledge workers come to work armed with handhelds, thumb drives, iPods and all manner of gadgets, some of which actually help them do their jobs but all of which can carry sensitive company info. TES can secure the data, identify devices that are trying to access your network and give you the power to refuse them access. For example, Magliato claims that the software will let you set a policy dictating that only Palm handhelds are acceptable or that no USB devices can connect to a given LAN segment. The TES server software costs $20,000, and client licenses start at $100 per employee.
Computer porn problem persists ...
... inside the Fortune 500. According to a survey conducted in May by Atlanta-based Delta Consulting, half of the 50 executives who were polled said their companies have had incidents in which employees were disciplined for maintaining pornographic images on their computers . That's why Jack Sunderlage argues that IT needs to protect its employees from the rude, crude and possibly illegal images circulating in the workplace. Naturally, the CEO of ContentWatch Inc. in Salt Lake City wants you to choose ContentProtect 2.0 when it ships this month. The $40-per-seat client software prevents prurient end users from reaching places deemed to be porn sites by ContentProtect. Sunderlage claims the upgrade is 400% faster than the current Version 1.8 and includes improved mass-deployment tools.
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