Polycom White Papers
IT white papers and technology resources for implementing and optimizing IT strategy, enterprise solutions, technology products, and more.
Video Collaboration offers a competitive advantage, improves common business operations. If video collaboration isn't on your radar, it should be. According to Aberdeen Group's "Maximizing the Business Value of Mobile Video Collaboration" report, companies with mobile video saw increased virtual attendance at work-related events vs. those that didn't support mobile video. Now coming into its own, video collaboration technology is affordable even for smaller companies that want to improve customer service, learning and development. Here's what you need to know.
Enterprise-Class Videoconferencing for the Masses
Videoconferencing is an essential part of every worker's toolbox. Until now, traditional limitations have hampered productivity and creativity and also prevented organizations from maximizing the ROI of their videoconferencing system investments. Businesses must choose an enterprise video-conferencing system that provides users the flexibility they need to collaborate anywhere, anytime and with anyone they want. Download this white paper to learn more.
Gartner MarketScope for Group Video Systems
The Gartner "MarketScope for Group Video Systems" evaluates seven group video system vendors based on six customer-focused criteria such as customer experience, market responsiveness and track record, and offering strategy. The report offers guidance for IT leaders who want to start or expand the use of video collaboration within their organizations. Find out why Polycom was rated in the highest category "Strong Positive."
The Perfect Storm in Enterprise Video: Act Now or Get Left Behind
Key shifts in technology, combined with ubiquitous access to video are fueling a new move to enterprise video. Consumerization, mobility, and the cloud are making video available to a broader set of users and increasing its use in the enterprise. To avoid losing their competitive advantage, enterprises will have to develop a video strategy to support critical business processes. This paper will identify the trends impacting collaboration in the enterprise, the technologies and architectures that enterprises should leverage, and industry tips for developing a successful video strategy.
The Role of the User Experience in Video Conferencing
While video conferencing can offer significant, measurable benefits to companies and their employees, all video conferencing solutions are not alike. To ensure successful deployment and implementation--and to maximize (ROI)--managers must choose their video conferencing tools wisely, matching the right technology to the right use cases. This is critical to ensure that employees actually benefit from the technology, and to keep management costs and headaches as low as possible. This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
Business-Grade Video Conferencing for SMBs: Enhance Your Employees' Productivity Today
Small and mid-size organizations are encountering a transition in their businesses, and they must react to the new way of working to stay competitive in an increasingly global and virtual marketplace. While supporting this type of virtual and global workforce offers significant advantages, it also poses significant challenges. Primary among them is keeping employees and the people they work with and support connected to one another without incurring additional travel costs or time away from the job. And they don't just need to communicate - they need to collaborate. This paper will detail the benefits of video conferencing for small and mid-size organizations; highlight use cases for specific industries and personnel; discuss the relative merits of premises-based systems and hosted and managed services; and identify the key elements to look for in a business-grade video conferencing provider.
Pervasive Video Collaboration Benchmark Report
Video conferencing is rapidly moving out of the conference room and onto the desktop, smartphone, and tablet. Thanks to inclusion of video as a core UC component, enterprise technology leaders are increasingly deploying video to individuals as part of their unified communications initiatives, while integrating personal video into room systems, and enabling conferencing beyond the enterprise. Enterprise technology leaders must plan for a future in which video is pervasive, both real-time conferencing as well as user-generated content. This benchmark report provides a detailed assessment and analysis of adoption of key technologies and services, as well as key industry recommendations for IT leaders to help accommodate the demand for video collaboration while minimizing costs and maximizing service delivery.
Video Delivers Business Value With Right-Time Experiences
The adoption of mobile and cloud computing has provided a foundation on which to drive rapid growth of video services in 2013 and beyond. The availability and rapid adoption of high quality, full-featured mobile devices and tablets has altered how businesses store and process data, as well as where and how an employee accesses its applications and services.
As we move to wide-spread use of mobile video, the use cases will change. Now, IT and business leaders want to use video services to improve business processes by delivering valuable insights in near real-time. In order to accomplish this, businesses have combined mobile, cloud, and video to deliver what Lopez Research defines as Right-time Experiences (RTE). In this paper, learn how utilizing video within business processes will create RTEs that improve the delivery and impact of communication while at the same time capturing and sharing real-time data.
End-User Survey: The "Real" Benefits of Video
This study focuses on the benefits that organizations realize via the use of video conferencing. Implemented through a survey-based approach, this report provides a top-level view of the survey data along with some additional findings and observations. Learn the key takeaways and data points determined from these user-based responses to gain insight into the top trends and opportunities in the video conferencing and collaboration solutions environment.
Get Ready for a New Wave of Video-Enabled Applications
Driven by emerging technology, cloud delivery, and devices such as tablets, video collaboration and communication is becoming more pervasive within the enterprise. Even without dedicated devices and networks, nearly any type of interpersonal connection can now include video. Combined with the increased computing power of laptops and tablets, users have more options than ever when it comes to collaborating with others. This study focuses on the technologies and architectures that enterprises should leverage in order to accommodate the rising demand and emphasis on video collaboration within the enterprise environment.
The Aragon Research Globe for Real-Time Collaboration 2013: Web and Video Conferencing Collide
The need to meet and work with others in different locations is getting more critical in a digital era. Business is inherently distributed, dispersed and real-time; high levels of collaboration are central to the enterprise and it is imperative to improve and innovate. The race to offer an integrated experience is an area of focus that is needed as enterprises begin to embed real-time meetings into other collaboration platforms. This research report examines 15 web and video conferencing providers and reviews their techniques in navigating the crowded collaboration and communication market.
Scaling the Video Conferencing Environment
This study focuses on the repercussions of the revolutionary advancements within the video conferencing space and the fact that video conferencing has finally stepped out of the boundaries of the enterprise meeting room and into the hands of the masses. Although relatively recent, the migration of video conferencing from the board room and onto users' desktops, notebooks, tablets, smart phones, and even into their living rooms has already increased the value of visual collaboration for many information workers and organizations. However, the ability to video conference with workers in meeting rooms, at their desks, and on the road has given rise to a new challenge ... the need for scale.
The Great Video Conferencing Debate: Cost Vs. Quality
With new video conferencing solutions available for small and medium businesses, it is possible to have a higher standard of video conferencing without the quality issues presented by consumer products. Are these higher quality business grade solutions worth the higher cost, or do savings from consumer grade versions justify their lower quality?
Frost & Sullivan: The Benefits of Video in a Converged Communications Environment
In an increasingly virtual workplace, advanced communications are changing the way people interact, communicate and collaborate. Converged communications infrastructures--layered with conferencing and collaboration applications and services--are helping companies support a growing number of dispersed employees, allowing them to be more productive, cut costs, decrease cycle times, speed decision-making, and boost the bottom line. Within this mix, vieo collaboration lets organizations leverage the benefits of face-to-face communications without the travel costs and productivity downtime that typically accompany in-person meetings.
This paper will identify the benefits of video collaboration in a changing workplace; highlight the ways in which video over IP can help companies save money and management costs; and offer real-world examples of how companies are using the technology to improve productivity and their bottom line.
Frost & Sullivan: Overcoming Barriers to Video Adoption in the Workplace
Video conferencing offers clear benefits to business users, including better collaboration, faster decision-making, lower times to market and cost-effective, face-to-face meetings. But many managers have a hard time getting employees to warm up to video technology at the office.
In the past, employees have expressed frustration with video conferencing tools, citing fear over whether the technology will let them down at a crucial discussion point; uncertainty about basic conferencing dos and don't's; and concerns over their ability to master technology.
This paper will identify the primary barriers to adoption and highlight best practices for overcoming resistance, including what role superior design and ease of use can play in achieving mass acceptance of video conferencing as a business tool.