Crittercism White Papers
IT white papers and technology resources for implementing and optimizing IT strategy, enterprise solutions, technology products, and more.
As you begin to build and deploy mobile apps, you'll quickly discover that your development teams need to frequently deliver new versions and updates 8-12 times/year or more. Mobile performance management provides an essential feedback loop to guide the course of your updates.
By collecting historical, operational, and real-time data across technical, engagement, and business-aligned metrics, you can pinpoint the exact issues, gain insight into how many users were affected, prioritize new features, and repair defects. This comprehensive 16 page Forrester Research, Inc. report, authored by Jeffrey Hammond, Forrester VP and Principal Analyst, details a number of valuable, commonly collected metrics and describes the tools and frameworks that can help you collect them.
You will learn how to:
* Build 5-star apps using the three classes of metrics
* Quickly capture and process real-time customer feedback
* Evaluate the current mobile APM landscape
* Increase customer retention and ROI with mobile apps
New Problems Require Innovative Solutions
Most enterprises are looking for ways to leverage their investments in web technology to handle mobile app performance, but between monitoring, OS variants, screen sizes and OEMs that aren't necessarily tied to web technology, this can be a costly and complex approach. This 2013 Mobile App Performance Management Report highlights best practices for meeting mobile app challenges and ensuring mobile app performance.
Defining Mobile APM: Ensuring Superior Mobile App Performance to Build Business Advantage
Effective mobile application performance management optimizes application availability and response time, ensuring the best user experience. Learn the difference the right management tools make and why tools that monitor the network or focus only on performance at the device level are not enough.
Getting Agnostic about Mobile Devices
The need for flawless, high-performing mobile apps is critical, yet many organizations struggle to identify how many of their apps actually fail and how often. Download stats provide an incomplete and artificially high view. This paper explains how to accurately analyze performance of mobile apps, calculate the cost of app failure, and how to develop, deploy and test mobile apps so that malfunctions don't happen.