CDW White Papers
IT white papers and technology resources for implementing and optimizing IT strategy, enterprise solutions, technology products, and more.
With global energy requirements continuing to rise, the exploration, development and production of new oil and gas resources are shifting to increasingly challenging sites. Meanwhile, regulations continue to tighten worldwide. Finding and keeping experienced personnel is only getting harder. Forecasting and budgeting are exceedingly difficult in the face of ongoing pricing volatility and the many other uncertainties of a dynamic environment on and off the field.
Smarter Environmental Analytics Solutions: Offshore Oil and Gas Installations Example
This IBM Redbooks® Solution Guide describes a solution for implementing smarter environmental monitoring and analytics for oil and gas industries. The solution implements real-time monitoring of environmental data to facilitate early detection of, and response to, operational events surrounding offshore oil and gas installations. The solution is shown in Figure 1. Although the solution that is described here is specific to the oil and gas industries, IBM Environmental Analytics solutions can be extended to other industries as well.
Piecing Together the Business Intelligence Puzzle
Business intelligence (BI) technology collects and analyzes company data, delivering relevant information to corporate decision-makers in an effort to produce favorable outcomes. Generally, BI focuses on customer profiling, market research, improving processes, product profitability, inventory and distribution analysis, for example. But regardless of the topic, there is always a large amount of data housed in a variety of programs--from a relational database to an Excel spreadsheet and even social networks--which makes culling and vetting the data a complicated task. So, where do you start? According to industry experts: Start small and understand the software.
Harness IT -- An Introduction to Business Intelligence Solutions
80% of self-service business intelligence (BI) applications offer more flexibility than traditional BI tools. Learn the key selection criteria required to provide your organization with the capability to address structured data, unstructured data and mobile demands so that employees can view and manipulate data on their own, from virtually any location.
Business Intelligence Shows its Smarts
Today's Business Intelligence (BI) tools provide a new way to think about data with self-service capabilities and user-friendly analytics that can be used by nearly everyone. This white paper offers a primer on BI, from understanding how it compares to analytics and the tools required for effective BI, to overcoming common barriers to success.
Mobile Policy Checklist
Here's what to consider when putting together a mobile policy designed to support a highly productive workforce.
Mobile Applications Case Study: 8 Billion Transactions a Day
The story documents how the online brokerage company tradeMONSTER created a custom mobile app and the success gleaned from this initiative. Also covered are the five things to help assure solid ROI from a mobile application strategy.
Mobile computing is becoming so ubiquitous that people no longer bat an eye seeing someone working two devices simultaneously. Individuals and organizations are responding to the capabilities and flexibility that mobile devices provide.
There is no silver bullet that is the be-all, end-all answer to BYOD security. The solution that works best for any particular organization is unique, tailored to that entity's requirements, technologies and environments.
The Case for Mobile Apps
It can be argued that software drives innovation and behavior. And nowhere is that more apparent than in the burgeoning market for mobile applications -- software that runs on portable computing devices, such as smartphones and tablets. Mobile apps drive device use. And as mobile networks grow more robust, they let users tap into the Internet that they already know well to get information, communicate with colleagues and friends, be productive and -- ultimately -- buy things.
Today's mobile apps turn handheld devices into e-book readers, portable navigation systems, digital wallets and more. And for organizations with mobile workers, they boost productivity by allowing easy access to resources and applications. Mobile apps can be designed for employees, customers, constituents and more. They can be offered in established commercial app stores or via enterprise application storefronts managed by IT. And they require time and effort to develop and manage. Still, organizations can't afford not to explore strategies for employing mobile apps to their advantage.
Mobile Expense Management--Picking up the Money on the Ground
Integrating and managing mobility expenses across multiple carriers can generate savings and improve organizational decision making.
3 Steps for Enterprise Mobility Success: Strategy, Roadmap and Policy
Having a mobile strategy is as essential as having a business plan or mission statement. A mobile strategy communicates to stakeholders, IT and customers the vision of where the organization intends to go and why. The roadmap sets your direction and timing for implementation. The policy defines the boundaries and rules of the road.
Partners in Mobile Device Management: AirWatch & CDW
When it comes to Mobile Device Management, it's not just what you know. It's who you know. That's why CDW partners with industry leaders like AirWatch. Their comprehensive mobile device management (MDM) solutions give you visibility and control over a variety of device models, platforms and operating systems. And with CDW Total Mobility Management, we offer the services and the expertise to make them work for you. Together, we can bring the freedom of total mobility to your organization without relinquishing IT control.
5 Pillars of Total Mobility Management
Today's mobility environment moves quickly and presents challenges to everyone from IT to key stakeholders to the C-suite. How do you wrap your head around these mobility challenges? Here's a 5-pillar model for approaching mobility management, including planning, procuring, protecting (devices and data), supporting and empowering mobile applications to transform your organization.
Enterprise Collaboration Strategy
An Enterprise Collaboration Strategy will help organizations speed up innovation, better serve customers and quickly pivot to adopt rapidly changing Unified Communications & Collaboration technology. But for organizations to define an effective Collaboration Strategy, they must be able to answer several critical questions:
- Which solutions are best, and which capabilities are the most useful for a given task?
- How does your organization's collaboration strategy align with its business goals?
- How can your organization use collaboration solutions to break down barriers among its lines of business?
- How can it provide a seamless user experience to clients regardless of platform or technology?
- How can you meet your users' needs while introducing them to new solutions?
A CDW Enterprise Collaboration Strategy can answer these questions, taking the confusion out of collaboration. It gives your organization keen insight into how to implement collaboration solutions that empower users, increase efficiencies and improve the customer experience.
Box.com and Cisco WebEx - Throwing Down the Gauntlet to the Collaboration Game
The recently updated Cisco WebEx for iPad app with new Box integration brings together two very powerful collaboration platforms from Cisco and Box. In fact, it delivers one of the most efficient and productive mobile collaboration experiences in the market.
Tapping into open APIs on both sides, the new WebEx and Box integration enables mobile Apple iPad users the ability to share and collaborate in a live WebEx meeting with content hosted in Box. Being a heavy mobile user myself, I couldn't wait to give this new feature a road test and get a better understanding of how it will make an impact in the enterprise marketplace; which is quickly being dominated by players like Google apps, Salesforce.com and Office 365.
Contact Center Technologies
Implementing the right customer contact center tools can boost customer satisfaction and drive down costs. This guide highlights the technologies that are transforming the interaction agents are having with customers. Learn the latest on features that enable self-service, integrated outbound dialing, intelligent multichannel contact routing, social networking and enterprise-wide reporting and analytics.
Conferencing Connects: Collaboration Creates
Fueled by an explosion in mobile apps, video conferencing is taking hold across organizations. This paper explains how to cost-effectively leverage video conferencing technology without complex and expensive dedicated hardware and applications.
Forbes Insights: Collaborating in the cloud
Leaders in today's collaborative revolution report significant benefits from a cloud-based approach.
Business executives are beginning to understand the profound nature of this new range of competitive capabilities as well as becoming more involved in the underlying technology discussions and choices. The following report relies on a survey conducted in October 2012 along with practitioner and consultant interviews. Together they provide a briefing on the degrees to which leading companies are obtaining greater business effectiveness and value through leading-edge, cloud-driven collaboration.
Face Time Anytime
Real-time communications facilitates team collaboration from nearly anywhere in the world. With facts and figures you can use to justify an investment, this paper highlights how your organization can reduce carrier services, lower maintenance costs, centralize trunking, reduce servers by running UC on VMs, and enhance productivity.
Top Seven Reasons to Implement Cloud Communications and Collaboration
The combination of increased mobility, the BYOD phenomenon, and the blurring of home and work life, means communication and collaboration solutions must be available 24x7 from anywhere, at any time. This paper examines why delivering this level of service is best served by the cloud.