Skip the navigation

BMC White Papers

IT white papers and technology resources for implementing and optimizing IT strategy, enterprise solutions, technology products, and more.

Best Practice Insights: ITIL Service Operation

Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and real-world examples.

Sponsor: BMC