Applications Webcasts

The Mobile Enterprise

Today's mobile enterprise requires important data anywhere, anytime. And with mobile enterprise applications, IT needs to offer simple, easy-to-use apps that employees will embrace - without compromising security.

Sponsor: Workday

The ServiceNow Service Automation Platform

Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT's full guidance and support.

During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.

Sponsor: ServiceNow

Building a Business Case for Service Management & Automation

As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization's reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.

Sponsor: ServiceNow

Firm Foundations - Picking the Best Platform for Custom Enterprise Apps

Every enterprise relies upon multiple custom applications - to do things that you just can't get packaged solutions to do and, in some cases, to provide competitive advantage. But those custom applications can be an Achilles heel as business needs and underlying technologies evolve. One size does not fit all, and not every available platform is appropriate for every custom application.

Sponsor: ServiceNow

Hitting Your Targets with Service Catalog

Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog.

An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It's essential to provide an automated self-service portal and open communication.

Sponsor: ServiceNow

Enabling Enterprise Collaboration

Today, businesses are mobile-and global. Unified Communications technology is the key to enabling enterprise collaboration through voice and Web conferencing, email, instant messaging and more. In this KnowledgeVault you will find information on how UC can help your business, including videos, white papers, research, infographics and your own benchmarking tool.

Sponsor: Microsoft Corporation

Unified Communications 101

What's the best way to implement a unified communications solution for your organization?

And how can you get past some of the most common misconceptions about this technology, and sell it to management?
Independent networking expert Ed Tittel will debunk unified communications myths and provide answers to your burning questions, such as how small businesses like yours can:
* Use this technology to boost productivity
* Get more out of your existing Internet connectivity using UC
* Improve customer outreach and improve overall communications
* Compare and contrast costs and benefits

Sponsor: 8x8

On-Demand Webcast: 7 Reasons to Choose VoIP

Thinking about a new phone system for your business?
Be sure to watch this informative webcast. Steve Strauss, small business columnist for USA Today and author of the Small Business Bible, shares his useful and powerful expertise with small businesses during this one-hour, On-Demand Webcast titled:
Why I Vote for VoIP over Standard Telephone for Small Business
Watch this webcast now to learn how VoIP can:
* Save you money
* Integrate easily into your business
* Improve business productivity
* Provide powerful features and benefits
Featuring success stories and much more!

Sponsor: 8x8