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Outsourcing Topic Center

Learn about the latest news and hottest trends in outsourcing

Growth in Indian IT services exports to slow down, says Nasscom

Growth in India's exports of IT services, business process outsourcing and related services is forecast to drop to 11 to 14 percent in the Indian fiscal year to March 31, 2013 from an estimated 16.3 percent in the current fiscal year, the National Association of Software and Services Companies (Nasscom) said.
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Salesforce.com shakes up Standard support plan features

Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better experience for customers.

The Best Microsoft Office Alternative You've Never Heard Of

Business still revolves around the Big Three software applications: word processing, spreadsheets, and presentations. And Microsoft still charges an arm and a leg for Office licenses. What's a cash-strapped small shop to do?

Outsourcer Cognizant posts strong results despite flat demand

Cognizant Technology Solutions posted strong growth in revenue and profits in the fourth quarter of 2011, indicating that a few focused players continue to grow, even as demand for offshoring is flat because of uncertain economic conditions.

India builds a mega data center

IBM has designed and helped to build a 900,000-square-foot data center in India that it says is the largest in that country in terms of size and power. It's also among the largest in the world.

Unilever in major SAP usage expansion

Unilever has extended an SAP enterprise resource planning rollout to North America, vital to its core business processes including supply chain management in one of its largest business regions.

Engineer's wife 'ferocious' in Obama Q&A on H-1Bs

The White House is following up on an offer made by President Barack Obama this week to help find a job for an unemployed semiconductor engineer in Texas.

H-1B workers are better paid, more educated, study finds

H-1B workers are better educated than U.S. born workers and earn more, according to a new study by an independent research group.

U.S. firms should disclose offshore hiring, says lawmaker

A newly filed U.S. House bill would require U.S. public companies to disclose how many employees they have in the U.S. and overseas.

Obama confronted on H-1B use during Google+ hangout

President Barack Obama faced perhaps his toughest and most direct question ever on the H-1B program by a Texas woman during an online town hall Monday.

Infor CEO Charles Phillips discusses software vendor's remaking

Infor CEO Charles Phillips mostly kept out of the limelight after landing the job in October 2010, following a high-profile stint as co-president of Oracle.

Grow Your Own Data Center With Colocation

Colocation is becoming a popular option for quickly adding capacity to an aging data center. But it's not as simple as throwing servers at a new site; be prepared to spend at least three months searching for a vendor and planning the steps of your migration.

12 IT Outsourcing Predictions for 2012

In 2011, the IT outsourcing industry was marked by smaller deals, leery customers, profit-squeezed IT service providers and a lot of cloud computing talk. Much of that could continue next year, but as our 12 predictions for 2012 indicate, you can expect some new IT outsourcing developments--maybe even a few firsts.

Where there are clouds, there's lightning (and other cloud disaster tips)

When contracting for cloud services, it's vital to anticipate the worst that could happen. Insider (registration required)

10 questions for CDW CFO Ann E. Ziegler

-- Name: Ann E. Ziegler

Mitigating Risk in an Overheated Outsourcing Market

When it comes to global outsourcing, particularly from India, the risks -- and the stakes -- are higher than ever. Global sourcing vendors are being given more responsibility from a technical and business perspective, and they are being given greater access to internal systems and customers. At the same time, the increasingly volatile, inconsistent, and expensive labor pool in India makes this increased trust much riskier.

Is Offshoring Different in the Cloud?

Offshoring IT work to India, China, Eastern Europe, and even South America has been a staple of IT cost reduction. And by definition the Cloud means location independence. Generally speaking, they're practically made for each other.

No. 1 Gripe with Outsourcers: Lousy Service

Our exclusive outsourcing survey finds CIOs need to improve vendor management

iGate Patni CEO on His Merger of Unequals

iGate Patni CEO Phaneesh Murthy addresses his controversial acquisition of a much larger IT outsourcing company, the debt the combined company has incurred and the way Patni executives were treated during and after the deal.

Tips for picking an IaaS provider

Making the leap to a public cloud infrastructure requires careful planning.