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IT Outsourcing News

Tata revenue, profit grows amid strong outsourcing market

Tata Consultancy Services posted strong revenue and profit growth in the second quarter, taking advantage of an uptick in the outsourcing market.
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Infosys revenue and profit rise ahead of CEO change

Indian outsourcer Infosys said its revenue and profit grew in the second quarter as the company won some large deals in the period.

Court case offers a peek at how H-1B-fueled discrimination works

Outsourcing firm Infosys is being sued by for 4 IT pros who allege it discriminates against U.S.workers.

Obama has big options for green card, H-1B reform without Congress

With Congress refusing to move on immigration reform, President Barack Obama has options that could have broad impacts on immigration generally, and on the H-1B and green card visa systems in particular.

An H-1B whistleblower tries again for justice

H-1B whistleblower Jay Palmer has filed a new complaint with the U.S. Department of Labor, alleging that senior executives at Infosys 'retaliated against him by denying him work, bonuses and promotions and terminating him.'

Oracle says Oregon governor spiked Obamacare site for political reasons

The battle between Oracle and Oregon officials over the state's Cover Oregon health insurance exchange site is raging on, with the vendor now claiming the exchange was functional in February, but Governor John Kitzhaber decided to dump it for political reasons.

Many comments on new H-1B rule, but few are 'unique'

Splunk, best known for creating systems that analyze machine-generated data, has created a tool for analyzing comments filed at Regulation.gov.

Readers rant about IT worker who trained H1-B replacement

The story of A. B. and the training of the IT worker's H-1B replacement struck a chord with Computerworld readers. It provided an opportunity for them to vent, argue and share their views about the visa and its impact on U.S. workers.

Former SAP tech chief Sikka to head Indian outsourcer Infosys

SAP's former technology chief Vishal Sikka will head ailing Indian outsourcer Infosys, in a marked shift from his focus at his former company on technology and product development.

Cantor, a reliable 'yes' vote for raising the H-1B visa cap, is unseated

Rep. Eric Cantor, the House majority leader who lost a primary bid Tuesday for re-election, was a reliable "yes" vote for increasing the H-1B visa cap. The man who beat him, David Brat, won't be.

IT Outsourcing In Depth

IT Outsourcing Provider Infosys Gets Facelift With New CEO

Indian outsourcing provider Infosys is making some fundamental changes, starting with appointing a new CEO, to transform itself and regain its prominence in the offshore IT services industry. However, it will take more than a new CEO to transform the company.

Captive Offshore Centers More Cost Effective Than Outsourcing

A new study from the Everest Group reports that most global in-house offshore centers deliver more savings than offshore outsourcing.

Michael Kirven: Why 2014 is the year to become an independent IT contractor

There's never been a better time to explore opportunities as a technology contractor. The potential payoffs can benefit both workers and companies.

Red Hat Takes Customer Service to Next Level With Predictive Analytics

Red Hat's core business isn't software. It's actually customer service, and in order to take it to the next level the company turned to a domestic outsourcing provider to solve customer problems before they happen using predictive big data analytics.

10 IT Outsourcing Trends to Watch in 2014

IT outsourcing experts tell CIO.com what to expect in the year ahead. And if they're right, this could be the year customers -- and a few robots -- take greater control of the IT outsourcing space.

What's Next for India's Outsourcing Industry?

CIO.com talked to Som Mittal, departing president of India's National Association of Software and Services Companies, about immigration policy and protectionist politics in the U.S., political and economic instability at home, and what the future holds for the Indian IT services industry.

Does a Hybrid Offshore IT Outsourcing Model Make Sense for Your Company?

In theory, a hybrid offshore deal combines the best of pure outsourcing and a captive IT services center. In reality, it's more complicated -- and not for everyone.

IT purchasing: Who decides what tech to buy?

IT purchasing can be complicated and costly, and contract negotiations aren't every CIO's core strength. Enter the procurement partner.

Call Center Outsourcing Buyers Want More Than Cost Savings

As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.

Security Manager's Journal: Learning to let go and offshore

The pressures to send some IT security activities offshore couldn't be resisted, but so far, it's working out well.