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IT Outsourcing News

Oracle rebuts Oregon claims about troubled health care site

Oracle is gearing up for a fight with officials in Oregon over its role developing an expensive health insurance exchange website that still isn't fully operational.

Outsourcer Infosys reports strong quarter

Indian outsourcer Infosys reported revenue and profit growth in the first quarter, but is still troubled by strong staff attrition and key management changes.

Facebook set to enter e-money market in Europe

Facebook is mere weeks away from becoming a registered e-money firm in Ireland, the Financial Times reported.

H-1B applications surge to 172,500, twice the cap

The U.S. received twice as many H-1B visa petitions as it can give out under its 85,000 visa cap, and is thus distributing the visas via lottery.

U.S. hits H-1B cap with 'high number' of petitions

The U.S. government said today it has reached the H-1B cap, and if this year is similar to previous years, 70% of applicants are under the age of 35, and a major portion will take jobs at offshore outsourcing companies.

Offshore firms took 50% of H-1B visas in 2013

Data from the U.S. Citizenship and Immigration Services shows clearly that the largest users of H-1B visas are offshore outsourcing firms.

H-1B visas produce net IT job boost, trade group says

The high-tech industry contends that Congress's failure to raise the cap on H-1B visas is costing the U.S. an opportunity to create a new job every 43 seconds.

Use of H-1B alternative skyrockets

In 2008, the U.S. government changed the rules on student visas and allowed foreign STEM students to work in the U.S. for up to 29 months without an H-1B visa. The program quickly grew in popularity.

U.S. firm's 2,600 engineers in Ukraine stay busy amid turbulence

In 1993, a few years after immigrating to the U.S., Arkadiy Dobkin, an electrical engineer trained in Minsk, Belarus, started a company that aimed to tap the IT engineering talent developed in the former Soviet Union.

Oracle to revamp schools ERP software, with an eye on Workday

Oracle is planning to make significant investments in its ERP software for higher education institutions, with an eye on keeping the installed base happy and fending off challenges from the likes of Workday.

IT Outsourcing In Depth

Michael Kirven: Why 2014 is the year to become an independent IT contractor

There's never been a better time to explore opportunities as a technology contractor. The potential payoffs can benefit both workers and companies.

Red Hat Takes Customer Service to Next Level With Predictive Analytics

Red Hat's core business isn't software. It's actually customer service, and in order to take it to the next level the company turned to a domestic outsourcing provider to solve customer problems before they happen using predictive big data analytics.

10 IT Outsourcing Trends to Watch in 2014

IT outsourcing experts tell what to expect in the year ahead. And if they're right, this could be the year customers -- and a few robots -- take greater control of the IT outsourcing space.

What's Next for India's Outsourcing Industry? talked to Som Mittal, departing president of India's National Association of Software and Services Companies, about immigration policy and protectionist politics in the U.S., political and economic instability at home, and what the future holds for the Indian IT services industry.

Does a Hybrid Offshore IT Outsourcing Model Make Sense for Your Company?

In theory, a hybrid offshore deal combines the best of pure outsourcing and a captive IT services center. In reality, it's more complicated -- and not for everyone.

IT purchasing: Who decides what tech to buy?

IT purchasing can be complicated and costly, and contract negotiations aren't every CIO's core strength. Enter the procurement partner.

Call Center Outsourcing Buyers Want More Than Cost Savings

As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.

Security Manager's Journal: Learning to let go and offshore

The pressures to send some IT security activities offshore couldn't be resisted, but so far, it's working out well.

Georgia's CIO Gets IT Outsourcing Deal Back on Track

When the Georgia Technology Authority's plan to transform its aging IT infrastructure was failing to deliver, its CIO decided to rework the high-profile IT outsourcing deal it had struck with IBM Global Services and AT&T. The IT team worked with the vendors to get the relationship and the deal back on course.

Outsourcing, adieu: Companies retake the reins on IT services

IT departments are rethinking their outsourcing deals, making them shorter and smaller, taking a stronger hand in managing them or bringing them fully back in-house.