SAP is introducing a set of new subscription pricing options for its Hana in-memory cloud computing platform, in a move that falls in step with the pay-as-you-go model common in the cloud computing industry.
The inspector general of NASA has issued a report that's critical of both Hewlett-Packard and the space agency for messing up a plan to centralize management of the agency's end-user computing under a $2.5 billion outsourcing contract.
A former network engineer at a West Virginia oil and gas company could face up to 10 years in federal prison after pleading guilty this week to sabotaging the company's systems so badly that its operations were affected for a month.
The IT job market is slowing down, use of contingency workers is picking up, and Congress has an unfinished fight ahead on the H-1B visa. These factors and others are among the IT hiring trends to expect in 2014.
Red Hat's core business isn't software. It's actually customer service, and in order to take it to the next level the company turned to a domestic outsourcing provider to solve customer problems before they happen using predictive big data analytics.
CIO.com talked to Som Mittal, departing president of India's National Association of Software and Services Companies, about immigration policy and protectionist politics in the U.S., political and economic instability at home, and what the future holds for the Indian IT services industry.
As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.
When the Georgia Technology Authority's plan to transform its aging IT infrastructure was failing to deliver, its CIO decided to rework the high-profile IT outsourcing deal it had struck with IBM Global Services and AT&T. The IT team worked with the vendors to get the relationship and the deal back on course.
Five out of 10 outsourcing buyers will up their bets on applications outsourcing, according to a joint survey from KPMG and HfS Research, but they continue to be disappointed by providers' analytical capabilities and innovation.