More Staff Management In Depth

Help for the Help Desk

Whether it's a 'teaching moment' or a system that provides more efficient ticket tracking, the help desk is getting a much-needed assist in some shops.

IT Picks Up the Pace

A long-awaited resurgence in the IT industry holds both promise and peril for the tech workforce.

Stressing Over Skills

IT is hiring again, but after years of stalled projects and training cuts, tech workers worry their skills aren't worthy.

Motivate Workers With Salary, Skills and Strategy

TEKsystems research shows that IT professionals rank career development -- not compensation -- as their top priority.

Benefits Go Bust

Rising healthcare costs and shrinking benefits and bonuses leave many IT workers feeling like they're stuck in a rut even though they've received modest raises.

Stop Searching for That Elusive Purple Squirrel

Instead of searching for the perfect job candidate, who probably doesn't exist, be open to candidates who show promise but need training.

Employees rate satisfaction, security and stress

The majority of respondents said they feel pressure to increase their productivity or expand their workloads, yet they're generally satisfied with their jobs.

IT Salary Survey 2012

A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career.

How mobile, BYOD and younger workers are reinventing IT

IT departments and the duties of their staffers haven't changed much in recent years. But the rise of mobile, the bring-your-own-device trend and a new generation of workers is about to change all that. Ryan Faas explains.

Prioritizing tech projects: How managers make a short list of long demands

IT is under pressure to get more agile in its delivery methods and pursue flexible prioritization strategies to work with, not against, the burgeoning needs of business.

6 Key Skills IT Grads Lack

They're bright-eyed and bushy-tailed, but recent tech grads aren't quite ready for the work world, IT managers say. Here are six skills they lack.

IT Staffers Shed 1,500 Pounds

Kaiser Permanente's 'CIO Challenge' pumps up IT morale while promoting healthier lifestyles.

Thornton A. May: Sustaining your career during unsettled times

Columnist Thornton A. May sees an evolving world of IT work, where what you did and what you learned isnt the career decision point. These days, what you can do and what value you can create is where the new action is.

6 job-hunting tricks for a Web 2.0 world

A new Computerworld survey shows that some 53% of IT workers are looking for new jobs, yet many of them are new to job hunting in a Web 2.0 world. Here are six tips from recruiters and savvy job finders.

IT workers' top 4 dream employers

Computerworld asked 431 IT workers where they dream of working someday. Here's a look at the work environments of the four companies that came out on top.

Fernando Gonzalez

Fernando Gonzalez, CIO at San Francisco-based Byer California, is happy to be working at a private company, without shareholder pressure, and with an IT team whose members are all in one location. But Gonzalez also revels in the constant and evolving challenges of IT.

When IT Gets to Play

IT skunk works are alive and well -- not so much as a place to hide experimental projects from a stifling corporate bureaucracy, but as a place to reward hard work, build employee loyalty, breed innovation, learn about risk, conduct pilot projects and educate in this time of rapid-fire tech change.

Joe Spagnoletti

Joe Spagnoletti, senior vice president and CIO at Campbell Soup, recently earned the Fox IT Leader Award from Temple University's Fox School of Business and Management. Here, he talks about technology's role in business world.

IT's age problem

IT workers over 50, or even 40, are having a tougher time than their younger colleagues staying fully employed. Is it age bias or something more complex?

Hire a vet? IT says yes

Microsoft, Siemens and AT&T are just a few of the corporations discovering the value of veterans' tech training, global perspective and surprising arsenal of soft skills.