More Education/Training In Depth

Up-and-Coming Tech Jobs

Big changes in IT are spawning a new class of tech job titles. Here are a few up-and-comers -- and a rundown of the skills you need to land these positions.

The Grill: Arthur Langer turns the IT education model on its head

Arthur M. Langer, chairman and founder of Workforce Opportunity Services, describes the outsourcing model his nonprofit organization uses to train and match up economically disadvantaged youth with hard-to-fill positions in IT.

HCL CEO Vineet Nayar: Outsourcing is dead, and there's nothing innovative in cloud technology

The customer always comes first. Except when it comes to HCL, the $6 billion Indian outsourcing -- make that co-sourcing -- giant led by CEO Vineet Nayar, who literally wrote the book on a philosophy known as 'employees first, customer second.' In this latest installment of our CEO Interview Series, Nayar spoke with IDG Enterprise Chief Content Officer John Gallant about how that philosophy is fueling HCL's rapid growth and why more CIOs ought to consider adopting it.

Help for the Help Desk

Whether it's a 'teaching moment' or a system that provides more efficient ticket tracking, the help desk is getting a much-needed assist in some shops.

Should the CIO know how to code?

With IT integral to the business, an increasing number of companies are hiring CIOs who didn't rise through the ranks. Is that a good thing? Insider (registration required)

What tech managers can do to hold on to their best talent

6 tips for holding on to your workplace stars. (Insider; registration required)

Melissa P. Dodd

Melissa P. Dodd, CIO of the Boston Public Schools, shares her ideas on running a large school system's IT department. Insider (registration required)

Employees rate satisfaction, security and stress

The majority of respondents said they feel pressure to increase their productivity or expand their workloads, yet they're generally satisfied with their jobs.

IT Salary Survey 2012

A majority of IT workers say they're under pressure to increase productivity and take on new tasks. But the vast majority are still happy they picked IT as their career.

Career advice: When you have a history with the interviewing company

This month's Premier 100 IT Leader also answers questions on coping with politics and jump-starting a fledgling career

Career Watch: Employers focusing on retention

Increased compensation and promotions have become more popular as motivators.

Words Are First Hurdle for New Tech Managers

New managers lack the language to understand and express the value of management itself. Insider (registration required)

Career advice: Coping with a 'toxic' workplace

Premier 100 IT Leader Linda Zafonte also has advice on getting funding for training and more.

How mobile, BYOD and younger workers are reinventing IT

IT departments and the duties of their staffers haven't changed much in recent years. But the rise of mobile, the bring-your-own-device trend and a new generation of workers is about to change all that. Ryan Faas explains.

Career Watch: The most in-demand skills of 2012

A Dice survey puts Java and J2EE developers at the top of the list.

Bart Perkins: An argument for keeping IT training budgets intact

Many of training's benefits are intangible and won't show up in an ROI analysis. Insider (registration required)

Hire a vet? IT Says Yes

Microsoft, Siemens and AT&T are just a few of the corporations discovering the value of veterans' tech training, global perspective and surprising arsenal of soft skills.

Career Watch: In job interviews, be aware of what your body is saying

Body language is too important to ignore when it comes to public speaking and job interviews, says author Christine Jahnke.

Career advice: Managers shouldn't get buried in details

IT leader Doug Beebe also has advice on what qualities are lacking in new hires and the wisdom of pursuing an MBA.

IT's winning (and losing) job titles

In today's work environment, IT jobs are increasingly found outside the IT department, embedded in other business functions, with the employee working alongside technology-savvy business colleagues.