In what could be a decisive blow to the Bring Your Own Device (BYOD) mega trend, the California Court of Appeal ruled late last week that companies must reimburse employees for work-related use of personal cellphones, as described in the National Law Review.
After encountering problems last year selling its newest smartphones, BlackBerry has shifted to a stronger focus on the enterprise, especially through distribution of its BlackBerry Enterprise Service 10 mobility management client software.
Samsung has made the second version of its Knox data and app security platform available worldwide, but at first only users and enterprises that have the new Galaxy S5 can take advantage of the improvements it offers.
Aruba Networks announced a package of software upgrades designed to better accommodate all-wireless workplaces, including sites where it's common to see employees using three different mobile devices with multiple applications.
The bring-your-own-device trend will only get more nerve-wracking for IT managers in 2014 because of the 30% annual growth expected for smartphones purchased under a BYOD approach, and the further emergence of Windows Phone as a third platform behind Android and iOS.
Amid the clamor of "bring your own device" (BYOD), a question lurks in the background: "What happens to technical service and support?" Concerns for the tech support function encompass the extremes, from agents being overwhelmed with calls, to their becoming inhabitants of a help desk ghost town.
Earlier this week, some iOS device owners woke up to discover that "Oleg Pliss" had hacked their iPhones and iPads and locked them up. The hack could have been worse, says Ryan Fass, which is why it's a good lesson in security that IT staffers should use.