Unified Communications Topic Center

Unified communications news, in-depth articles and more

Asana adds enterprise features to its task management app

Asana has beefed up its workplace task management software to make it viable for enterprises with thousands of users.
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How joining Google Gmail with encryption system helps high-tech firm meet gov't security rules

When a relatively small high-tech company with some big aerospace and defense customers wanted to adopt cloud-based email for its employees, it faced the challenge that whatever choice of cloud service it adopted, it had to meet the government's security regulations known as ITAR, or the "International Traffic in Arms Regulations."

Some Facebook users asked for $100 to message Zuckerberg

Want to send a message directly to Facebook founder Mark Zuckerberg? It might cost you $100, if you don't want it to wind up in his spam folder.

Avaya virtualizes UC Aura platform

Catching up with many of the other unified communications vendors, Avaya today announced that its Aura platform now can be virtualized.

The Petraeus scandal and computer ethics

Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

Q&A: Good Technology CTO, Nicko van Someren

Securing Good Technology's mobile device management (MDM) offerings while exploring future tech developments is CTO Nicko van Someren's top priorities.

Office 365 email conks out twice within a week

Microsoft's Office 365 service has suffered two email outages within a week of each other that affected some customers in North and South America that stemmed from different causes but ended in the same result: failed email delivery.

Where are mobility and consumerization of IT heading in 2013?

Analysts predict that cloud computing will play a larger role in mobility and consumerization of IT, Windows Phone and Android tablet sales will grow and there will more hot-desking in large organisations in 2013.

Verizon expands Lync service to hosted operations, management of UC

Verizon said it is extending its managed services offering for Microsoft Lync Server to its business customers by adding the ability to operate, monitor and manage unified communications and collaboration servers and functions.

Nokia Lumia 920: First impressions.

We had the opportunity to go hands-on with the Nokia Lumia 920 before the device was officially unveiled in Australia last week

10 surprising things from my 20 years with Network World

Yep, I've been writing for Network World for 20 years and a lot has happened in that time ... here are 10 of the most surprising

BYOL: Bring your own liabilities

What are the legal ramifications of allowing staff to bring their own mobile devices to work and where is the dividing line between organisational and employee risk?

Facebook and Minnovation

Facebook's big announcement was a big "so what?" and minimal innovation at its finest

Don't de-friend the citizen

Last year, when an earthquake hit Melbourne, Twitter was the first on the scene. Within minutes, the subject became the top Twitter-trending topic worldwide and even caused the Geoscience Australia website to crash as people went online to see what had happened.

How to tell if your Twitter, Facebook and LinkedIn efforts are paying off

As businesses make more use of social networks, the number of engagement, analysis and monitoring tools has exploded. Enterprises are trying to understand their return on social media investments, to find out if their Twitter and Facebook marketing campaigns are actually delivering customers. They want to track social mentions across multiple networks and be responsive to both kudos and complaints.

Cautionary tale from a Twitter 'share-cropper'

Twit Cleaner is a popular web app that has been used by hundreds of thousands of Twitter users to clear deadwood from their accounts.

Review: TelyHD Business Edition

A group of my colleagues from different offices recently attempted a multi-party videoconference, brutally showing the continued need for a better method of video communication.

How we manage our social networks

Gibbs analyzes the results of his "How do you manage your social networks?" survey

LinkedIn open sources its database change capture system

OK, lots of interesting stuff for you this week. First up, LinkedIn has open sourced a system called Databus, a real-time database change capture system that provides a "timeline-consistent stream of change capture events ... grouped in transactions, in source commit order."

How do you manage your social networks?

I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.