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Unified Communications Topic Center

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Unified Communications News

Cisco patches communications manager to close backdoor access vulnerability

An unprotected SSH access key left inside the Cisco Unified Communications Domain Manager product for remote support purposes allows attackers to take complete control of affected deployments.
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Microsoft Lync service out for some North America customers

Some North American Office 365 customers are without Lync service this afternoon due to an unexplained outage that started about 7a.m., Eastern time.

Siemens unit to cut workforce by 50%

Unify, a joint venture between Siemens and the Gores Group, will cut 50% of its staff and refocus its product roster away from hardware, following a shift in the overall unified communications market toward software and cloud services.

Cloud, software options deflate sales of enterprise video systems

Sales of videoconferencing and telepresence hardware systems are declining, hurt by an increase in cloud and software-based options that often are cheaper and simpler to deploy, according to an IDC study.

3 ways to manage corporate digitization

Single digital executive or digital islands? It's time to choose an approach that fits your corporate strategy, according to research by the MIT Center for Information Systems Research.

Cisco puts video conferencing spotlight on individuals at Cisco Live 2014

Cisco will target individual video conferencing users with new desktop devices and a cloud-based service, a move that complements a recent announcement focused on outfitting small and mid-size office meeting rooms.

Cisco retires WebEx Social, partners with Jive instead

Cisco has put out to pasture its WebEx Social enterprise social networking suite, opting instead to partner with Jive Software.

Microsoft pushes ahead with Skype-Lync integration

Microsoft will demonstrate on Tuesday how Lync and Skype users will be able to communicate via video conferencing, the next stage of the integration between its enterprise unified communications server and its consumer IM and IP telephony network.

Citrix adds new GoToMeeting pricing, capacity options

Citrix has started shipping a slimmed-down version of its GoToMeeting online meeting and video conferencing product that had been in beta testing since September.

Google Apps, once a leader, faces growing cloud app rivals

When Google Apps arrived in 2006, it stood on the cutting edge of web-hosted email and collaboration suites for businesses. But it's fallen behind rival suites from IBM, Cisco and Microsoft and needs to step up its game, say analysts.

Unified Communications In Depth

Law Firm CIO Makes the Case for Microsoft Lync

Law firm Holland & Knight already had a who's who of best-of-breed communications products deployed when the firm's IT team decided it needed to replace the tangled mess of PBX systems that provided voice lines at its many offices. It chose to jettison them all in favor of an infrastructure built on Microsoft Lync Server 2013.

Riverbed wins 7-vendor WAN optimization test

As applications move to the cloud, network managers are seeing increasing requirements to optimize and manage WAN connections. Most enterprises have migrated to web-based applications and make heavy use of Internet services for day-to-day business. All of this makes network performance a key factor for productivity and end-user satisfaction.

Why HP's Successful Turnaround Is Closer Than It Looks

Hewlett-Packard's turnaround effort under CEO Meg Whitman, like an object in the rearview mirror, is closer than it appears. Credit the impending success on strategic partnerships, good hires and a broad view of the future of tech.

Microsoft pushes into crowded Unified Communications market

Microsoft's Lync has evolved into a serious unified communications competitor for enterprises looking to upgrade or adopt a UC platform. In a crowded field where players still struggle with interoperability issues, Lync's integration with Skype is a potentially transformational improvement.

10 surprising things from my 20 years with Network World

Yep, I've been writing for Network World for 20 years and a lot has happened in that time ... here are 10 of the most surprising

BYOL: Bring your own liabilities

What are the legal ramifications of allowing staff to bring their own mobile devices to work and where is the dividing line between organisational and employee risk?

Facebook and Minnovation

Facebook's big announcement was a big "so what?" and minimal innovation at its finest

Don't de-friend the citizen

Last year, when an earthquake hit Melbourne, Twitter was the first on the scene. Within minutes, the subject became the top Twitter-trending topic worldwide and even caused the Geoscience Australia website to crash as people went online to see what had happened.

How to tell if your Twitter, Facebook and LinkedIn efforts are paying off

As businesses make more use of social networks, the number of engagement, analysis and monitoring tools has exploded. Enterprises are trying to understand their return on social media investments, to find out if their Twitter and Facebook marketing campaigns are actually delivering customers. They want to track social mentions across multiple networks and be responsive to both kudos and complaints.

Cautionary tale from a Twitter 'share-cropper'

Twit Cleaner is a popular web app that has been used by hundreds of thousands of Twitter users to clear deadwood from their accounts.