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Unified Communications News

Microsoft pushes ahead with Skype-Lync integration

Microsoft will demonstrate on Tuesday how Lync and Skype users will be able to communicate via video conferencing, the next stage of the integration between its enterprise unified communications server and its consumer IM and IP telephony network.

Citrix adds new GoToMeeting pricing, capacity options

Citrix has started shipping a slimmed-down version of its GoToMeeting online meeting and video conferencing product that had been in beta testing since September.

Google Apps, once a leader, faces growing cloud app rivals

When Google Apps arrived in 2006, it stood on the cutting edge of web-hosted email and collaboration suites for businesses. But it's fallen behind rival suites from IBM, Cisco and Microsoft and needs to step up its game, say analysts.

6 ways social media can boost your business

If your company isn't fully taking advantage of social media, it might be missing out on opportunities to connect with customers, gain market share and bring needed talent into the organization.

Two startups, cleaning up email and JavaScript

Skimbox sorts out your inbox, and Qbaka helps developers spot problems and fix website front-ends and mobile HTML5 apps.

Cisco patches serious vulnerabilities in Unified Communications Manager

Cisco Systems has released new security patches for several versions of Unified Communications Manager (UCM) to address vulnerabilities that could allow remote attackers to execute arbitrary commands, modify system data or disrupt services.

Six things you need to know about WebRTC

WebRTC (Real-Time Communication) a series of designs and guidelines promoted by Google and others through the World Wide Web Consortium (W3C) and MPEG groups to provide a common stack for audio and video communications directly between two browsers.

Asana adds enterprise features to its task management app

Asana has beefed up its workplace task management software to make it viable for enterprises with thousands of users.

How joining Google Gmail with encryption system helps high-tech firm meet gov't security rules

When a relatively small high-tech company with some big aerospace and defense customers wanted to adopt cloud-based email for its employees, it faced the challenge that whatever choice of cloud service it adopted, it had to meet the government's security regulations known as ITAR, or the "International Traffic in Arms Regulations."

Some Facebook users asked for $100 to message Zuckerberg

Want to send a message directly to Facebook founder Mark Zuckerberg? It might cost you $100, if you don't want it to wind up in his spam folder.

Unified Communications In Depth

Law Firm CIO Makes the Case for Microsoft Lync

Law firm Holland & Knight already had a who's who of best-of-breed communications products deployed when the firm's IT team decided it needed to replace the tangled mess of PBX systems that provided voice lines at its many offices. It chose to jettison them all in favor of an infrastructure built on Microsoft Lync Server 2013.

Riverbed wins 7-vendor WAN optimization test

As applications move to the cloud, network managers are seeing increasing requirements to optimize and manage WAN connections. Most enterprises have migrated to web-based applications and make heavy use of Internet services for day-to-day business. All of this makes network performance a key factor for productivity and end-user satisfaction.

Why HP's Successful Turnaround Is Closer Than It Looks

Hewlett-Packard's turnaround effort under CEO Meg Whitman, like an object in the rearview mirror, is closer than it appears. Credit the impending success on strategic partnerships, good hires and a broad view of the future of tech.

Microsoft pushes into crowded Unified Communications market

Microsoft's Lync has evolved into a serious unified communications competitor for enterprises looking to upgrade or adopt a UC platform. In a crowded field where players still struggle with interoperability issues, Lync's integration with Skype is a potentially transformational improvement.

10 surprising things from my 20 years with Network World

Yep, I've been writing for Network World for 20 years and a lot has happened in that time ... here are 10 of the most surprising

BYOL: Bring your own liabilities

What are the legal ramifications of allowing staff to bring their own mobile devices to work and where is the dividing line between organisational and employee risk?

Facebook and Minnovation

Facebook's big announcement was a big "so what?" and minimal innovation at its finest

Don't de-friend the citizen

Last year, when an earthquake hit Melbourne, Twitter was the first on the scene. Within minutes, the subject became the top Twitter-trending topic worldwide and even caused the Geoscience Australia website to crash as people went online to see what had happened.

How to tell if your Twitter, Facebook and LinkedIn efforts are paying off

As businesses make more use of social networks, the number of engagement, analysis and monitoring tools has exploded. Enterprises are trying to understand their return on social media investments, to find out if their Twitter and Facebook marketing campaigns are actually delivering customers. They want to track social mentions across multiple networks and be responsive to both kudos and complaints.

Cautionary tale from a Twitter 'share-cropper'

Twit Cleaner is a popular web app that has been used by hundreds of thousands of Twitter users to clear deadwood from their accounts.