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More Social Business In Depth

Five characteristics of a new breed of CIO

As enterprises rapidly evolve their mindsets and approach to digital, CIOs will be required to either evolve their own profiles and skill sets or risk becoming irrelevant, writes Gartner's Linda Price.

Evan Schuman: Social media endangers corporate secrets

Employees can unintentionally share more than their employers want anyone to know.

How to Make Meetings More Productive

With the right collaboration tools and an open-minded management team, the phrase 'productive meeting' doesn't have to be an oxymoron.

IT raises an eyebrow as pundits push 'digital transformation'

The major consulting firms are all advising IT pros to remake their businesses into fully digital organizations. But as IT has known for years, transformation -- especially digital transformation -- is hard.

At DirecTV, the CEO and CIO Are on the Same Wavelength

Michael White, CEO of DirecTV, describes the company's innovation culture and what he expects from his CIOa(c).

7 things marketing wants to say to IT

Attention, IT: As marketing goes all-digital, your CMO needs more from you than back-office support. Are you ready to be a marketing partner?

Evan Schuman: Hijacked by social media

Why would anyone be comfortable with social networking sites sending out messages in their name?

Here comes the age of ambient everything

Trends in social, search, mobile, wearable and the Internet of things will alter our perception of reality. Change is in the air, says columnist Mike Elgan.

What to expect at Salesforce.com's Dreamforce, in pictures

Salesforce.com's annual Dreamforce conference will kick off next week in San Francisco, and with a reported 120,000 people registered to attend in person and virtually, it will be the cloud software vendor's biggest shindig yet.

Salesforce.com's Dreamforce: What to expect

Salesforce.com is gearing up for its annual Dreamforce conference, which is set to be the biggest yet, with 120,000 people expected to register.

How 4 companies use mobile apps to court customers

Mobile presents a huge opportunity for companies to tighten customer relationships, but it also poses significant development challenges for IT. Here's how four companies are leveraging mobile to great success.

After getting star billing, Oracle's Fusion Applications take a supporting role

Last week's OpenWorld conference made on thing clear: Oracle remains committed to its next-generation Fusion Applications but massive growth in the product line is probably not around the corner.

Case study: 3 heavyweights give gamification a go

Think gamification is just a gimmick? NTT Data, SAP and Accenture beg to differ, and they've got the ROI to back up their stance.

Lessons on the Future of IT From 'Future Shock' and 'The Singularity Is Near'

Alvin Toffler introduced to the term 'information overload,' while Ray Kurzweil told us we'll be overload with more information each decade than in the previous century. There's a lesson for the IT departments of today (and tomorrow): Ignore emerging technology, despite its flaws, at your own risk.

Oracle to put on its innovation game face at OpenWorld

Oracle's annual OpenWorld conference is less than a week away, and as usual the vendor is expected to make a slew of new product and strategy announcements.

Open APIs: An indispensable link to customers

Public APIs let customers connect to you in new ways, but the interface must be easy for outside developers to work with.

4 Client-Side Web Storage Options That Replace Cookies

Several standards exist for storing large amounts of data in a user's Web browser. Each has its benefits, tradeoffs, W3C standardization status and level of browser support. All are better than cookies.

Salesforce.com's Benioff lays out future strategies

Salesforce.com's second-quarter earnings conference call featured the usual dose of chest-thumping by CEO Marc Benioff as the company posted US$957 million in revenue and raised its full fiscal year forecast to at least $4 billion.

Enterprise Social Network Moves Ad Agency Into the Future

Olgivy and Mather builds its own social collaboration system with open-source tools and many, many user interviews.

SAP's Q2: The hot topics

SAP is set to release its second-quarter results on Thursday, and as usual market watchers will be paying close attention given the vendor's bellwether status within the enterprise software market.