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Retail IT: How the retail industry uses technology

Retail News

Google goes after Amazon with same-day delivery

Google announced that book buyers in three metropolitan areas in the U.S. will be able to order books from local Barnes & Noble stores and get them delivered the same day with Google Shopping Express, the company's fledgling online shopping and delivery service.
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Retail industry rallies behind open standard for tokenization

A coalition of retail industry trade groups this week called for the creation of an open tokenization standard for protecting credit and debit card data from theft and misuse.

Aloha point-of-sale terminal, sold on eBay, yields security surprises

Matt Oh, a senior malware researcher with HP, recently bought a single Aloha point-of-sale terminal -- a brand of computerized cash register widely used in the hospitality industry -- on eBay for $200.

Cybersecurity fears drive SMBs to third-party payment services

Between 2010 and 2013, there was a 25 percent drop in small business processing online orders as traditional credit card merchants. Instead, they turned to third-party payment services, primarily due to concerns over cybersecurity and costs.

Startup offers Netflix-like clothes rentals for women

Startup Le Tote is hoping to gain an edge in the world of online retail with a Netflix-like shopping platform for women who want to add new pieces to their wardrobes without buying them.

Here's why Oracle thinks Micros is worth $5.3B

Oracle's pending acquisition of retail and hospitality technology vendor Micros is its biggest since scooping up Sun Microsystems in 2010, which begs questions about why it's willing to pay so much.

Amazon's expected smartphone already faces skeptics

If Amazon announces a smartphone on Wednesday, as is widely expected, it will face an avalanche of skeptics.

Target finally gets its first CISO

Target has hired a chief information security officer, a move that's noteworthy mainly because it is the first time the company has had anyone in this role -- even though it is one of the largest retailers in the U.S.

Alibaba makes new e-commerce foray in the U.S. with 11Main.com

China's Alibaba Group is expanding in the U.S., with a new e-commerce site that's geared for buyers interested in boutique stores.

Advisory firm urges ouster of majority of Target board members over breach

A company that advises institutional shareholders on governance risk and proxy voting issues wants seven of Target's 10 board directors voted out over the massive data breach disclosed by the retailer last December.

Retail In Depth

Evan Schuman: Barnes & Noble plays into Amazon's hands

Same-day delivery is a boon for the online leader, but it will only help doom B&N.

Bart Perkins: Forget the expense -- more secure credit cards are an opportunity

Cost has kept U.S. businesses from adopting fraud-resistant credit cards, but consumer concerns about privacy could make adoption a key differentiator.

Forget coffee, Starbucks is a tech company

People think Starbucks is a coffee company. But every restaurant sells coffee. What makes Starbucks unique is technology. Here's why.

Evan Schuman: One law to rule all data breaches -- but let's make it a real law

The White House's big report on big-data privacy has several shortcomings.

Retail Must Reinvent Itself for the Omnichannel Future

IDG Communications CEO Michael Friedenberg offers his take on the latest IDC predictions about retail customers, big data, supply chain and more

Why Twitter, Facebook, Google and Amazon want to be each other

It was a loony week in Silicon Valley. Four major technology companies announced expensive and risky programs to become less like themselves and more like their competitors.

Evan Schuman: Can Starbucks get people to use its app to pay for dry cleaning?

The coffee purveyor has indicated it wants to move in that direction. But so do other companies, and they all have some hurdles to overcome.

How do you feel? Your phone may soon tell you

A variety of projects unveiled in the past year aim to give mobile apps the ability to instantly detect a person's emotional state.

Evan Schuman: Starbucks and the art of persuasion

The coffee chain was smart enough to push mobile by not initially pushing mobile. It's an approach that can work for your business too, internally and externally.

Target's security: Better than I thought

The way Target deployed triple DES encryption for debit card PINs makes its statement about the unlikelihood that they were in danger much more believable.