Microsoft settles with Dutch site over AntiSpyware row

The program had flagged the Dutch company's home page as malicious

By Scarlet Pruitt

February 23, 2005 12:00 PM ET

IDG News Service - A Dutch Web site claimed victory in a David-and-Goliath battle against Microsoft Corp. this week after the software vendor's AntiSpyware program flagged the Dutch company's home page as malicious content.
Microsoft has agreed to compensate and apologize to the operator of Dutch directory site Startpagina.nl for designating the site as a "browser hijacker" in the beta version of its free AntiSpyware software, according to Startpagina.nl director Bert Wiggers. The amount of the compensation isn't being disclosed, but the apology is public. Microsoft agreed to keep an acknowledgment of the error on its Dutch Web property for four weeks, according to Wiggers.
"The apology is what matters the most to me because, as far as I know, Microsoft has never done that before," Wiggers said today.
The row began shortly after Microsoft first launched its AntiSpyware beta in early January. The free program is intended to block malicious programs that secretly snoop on people as they surf the Web. Soon after the software was launched, Startpagina began receiving complaints from a handful of users who said that the Microsoft program was blocking the site as malicious content and directing them to a Microsoft start page, according to Wiggers.
Startpagina.nl is a popular directory site in the Netherlands, with about 4 million daily users, and competes with Microsoft's MSN.nl site, Wiggers said.
Startpagina.nl, which is owned by Isle Media BV, began calling and sending letters to Microsoft to notify the company of the problem but received no response, according to Wiggers. After threatening legal action, the Dutch company received notice on Friday that Microsoft had agreed to settle the dispute. The agreement was finalized on Monday, with Microsoft agreeing to pay the compensation and post an apology on MSN.nl, according to Wiggers.
Microsoft updated its AntiSpyware beta last week and no longer singles out the Dutch site.
The software maker put the matter down to an error. But Wiggers believes Startpagina.nl was targeted on purpose. "I think they did it just to strengthen their own position," he said.
Microsoft representatives weren't immediately available to comment.

Reprinted with permission from

IDG.net
Story copyright 2009 International Data Group. All rights reserved.

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