As VoIP matures, payback remains an issue for users
The VoiceCon agenda focuses on finding business uses for the technology
Computerworld - Voice-over-IP technology will again be the major focus of this week's VoiceCon conference, with an emphasis on finding VoIP applications that are beneficial to business users.
Network managers who were waiting to see if VoIP was mature enough have discovered that it is, said Fred Knight, general manager of VoiceCon 2005, which is taking place this week in Orlando. "So the next question is, What can I do with this technology to help businesses work?"
Showing companies where to look for a return on their investments in IP telephony is really at the core of VoiceCon's agenda, Knight added. About 4,000 attendees, 60% of them users, are expected at the conference, which is sponsored by MediaLive International Inc.
Craig Hinkley, senior vice president of network architecture at Bank of America Corp. in Charlotte, N.C., said VoIP is "pretty much a foregone conclusion" for next-generation corporate networks. "The discussion used to be 'if VoIP,' and it is now 'when,' " he said.
Hinkley will deliver a keynote address at VoiceCon describing Bank of America's planned VoIP implementation, which is designed to put 180,000 users on IP phones from Cisco Systems Inc. over the next three years. Up to 50,000 users should come online this year, Hinkley said.
About 35 pilot projects involving 1,000 users are already under way, he said. Much of the VoIP work is being coordinated by Electronic Data Systems Corp., which Bank of America hired in late 2002 to manage its networks under a 10-year, $4.5 billion contract.
In his keynote, Hinkley will offer advice aimed at helping other IT managers navigate through the minefield of bringing voice and data teams together to build VoIP systems. "The first thing that happens when you mention you're doing VoIP is that the room splits and the voice and data guys set up castles and start lobbing grenades," he said.
Hinkley has broken Bank of America's VoIP project into separate infrastructure and application services components. The latter is "where a lot of innovation and the value of VoIP is driven from," he said. But he declined to detail the VoIP applications that are being discussed at the bank or the cost of the rollout.
The security of VoIP systems could be a major topic of discussion at VoiceCon following last month's release of a report by the National Institute of Standards and Technology that warned users to be careful about deploying the technology . But Knight and others said that VoIP security was a much bigger issue two years ago and that many vendors have more-secure approaches now.
Read more about Networking in Computerworld's Networking Topic Center.
- Top 12 Laptop Bags for Mobile Pros
- Think Deleted Text Messages Are Gone Forever? Think Again
- 7 New Faces of the C-suite
- 5 Ways CIOs Can Rationalize Application Portfolios
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- The 12 PCI DSS 3.0 requirements addressed by Peer 1 Hosting This handy quick reference outlines the 12 PCI DSS 3.0 requirements, who needs to be compliant and how Alert Logic solutions address the...
- Alert Logic for PCI DSS Compliance To achieve PCI DSS compliance, you must identify and remediate all critical vulnerabilities detected during PCI scans. Threat Manager streamlines this process by...
- Accelerating Network Convergence in Virtualized and Cloud Data Centers Adopting a converged networking strategy enables organizations to traffic server and storage I/O workloads on consolidated data throughput channels. Intelligent software helps optimize...
- How 10GbE Network is the Backbone of the Virtual Data Center The shift to a virtual data center has put tremendous strain on legacy networks; driving the need for more speed, lower latency, more...
- Live Webcast Best Practices for the Hyperconverged Enterprise Network To the Age of Constant Connectivity and Information overload
- Getting Ready for BlackBerry Enterprise Service 10.2 Find out how BlackBerry® Enterprise Service 10 helps organizations address the full spectrum of EMM challenges, while balancing the needs of both the...
- Containerization Options: How to Choose the Best DLP Solution for Your Organization This webcast outlines a framework for making the right choice when it comes to containerization approaches, along with the pros and cons of... All Networking White Papers | Webcasts