Computerworld - In the interview with Hewlett-Packard CIO Gilles Bouchard on that company's failed ERP migration ["HP's CIO Points to Internal Issues in ERP Project Snafus," QuickLink 49604], the three stated problems -- silos, data "integrity" (lost transactions) and transaction volume impact -- can also be described as data quality, data quality and more data quality issues. If you don't pay sufficient attention to data, including master data, transaction data and data on the move (interfaces), ugly things will happen. Although I am speculating, if the 35th HP implementation had such problems, perhaps some of the others have chronic data problems as well -- but not the visibility. Also, the postmortem made no mention of the role of the test plan and the evaluation of test system data quality before making the go/no-go decision.
Fulton Wilcox
Senior partner
Colts Neck Solutions LLC
Colts Neck, N.J.
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