Skip the navigation

Possible security breach seen at AOL

A user says he had access to someone else's online financial portfolio

By Linda Rosencrance
August 20, 2004 12:00 PM ET

Computerworld - America Online Inc. is acknowledging an "issue" that allowed some of its members to gain access to online financial portfolios of other members. But the Internet service provider downplayed the incident, saying no personal identifying information such as usernames or credit card numbers was ever compromised.
"We've heard from a handful of members yesterday who brought it to our attention," AOL spokesman Nicholas Graham said today. "So we've been in the process of looking into what the situation is, and we've taken some immediate corrective steps to address the issue. Although there is no more information, we're working very diligently to provide a resolution to it as soon as possible."
Among those upset by what he called a security breach is Michael Szkaradek, an attorney and Certified Public Accountant in Santa Ana, Calif. Szkaradek spoke with Computerworld yesterday about the incident, which he said occurred when he logged onto AOL's Personal Finance page to check his portfolio and was given another user's portfolio. He said it was the second time in a month he entered his own account information and got a different account.
"I have various portfolios set up so that I can track not only my investments but proposed investments as well, so I signed on last month and I got a completely erroneous set of investments," Szkaradek said.
At the time, Szkaradek said he thought AOL had simply crossed the accounts. Because he has more than one screen name, he assumed the company had taken an old set of portfolios and displayed them on his current one.
"I didn't think it was that big a deal because I figured something just got crossed within my accounts," he said. "But they gave me a way to fix it and then it worked fine."
Then yesterday Szkaradek got someone else's portfolio when he logged onto AOL, and he later supplied Computerworld with screenshots of the other user's portfolio information to back up his story.
"It wasn't even related to me," he said. "It very much shocked me because someone else could be looking at mine, and anybody could be looking at anybody's."
Szkaradek started poking around in the other user's portfolio and decided to add information to that account to let the other person know that AOL had let him access the account. "I told him to give me a call and I gave him my phone number and left my e-mail address," he said. "I didn't try to delete any of his portfolios, but it was clear to



Additional Resources
Forrester Consulting - Optimizing Users and Applications in a Mobile World
WHITE PAPER
Solving application issues over the WAN requires careful consideration. Based on their independent research, Forrester Consulting offers recommendations on how to tackle application performance issues, insufficient bandwidth and the inability to quickly restore users in a disaster.

Read now.

Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Malware and Vulnerabilities White Papers
Reducing the Cost and Complexity of Web Vulnerability Management
Hackers and cybercriminals are constantly refining their attacks and targets; which means you need agile tools to stay ahead of them.

Download this...
Overcome Top 7 Admin Challenges of Active Directory
As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
Insiders Can Ruin Your Company. Take Action.
Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
Top Solutions and Tools to Prevent Devastating Malware
Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
Streamline Compliance and Increase ROI
Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will...
All Malware and Vulnerabilities White Papers
Malware and Vulnerabilities Webcasts
Optimizing Networks for the Cloud
Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
Virtualize Business-Critical Applications with Confidence
Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®...
All Malware and Vulnerabilities Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs