IT survival guide
Retiring CIO Paul Ingevaldson offers 10 tips for surviving -- and prospering -- in the IT jungle.
August 23, 2004 12:00 PM ETComputerworld -
Dear Colleagues:
I've been in IT for 40 years, and I plan to retire at the end of this year. Yes, I'm retiring as the CIO, and I'm not being downsized, forcibly replaced or fired. I've been at my current company, Ace Hardware Corp., for 25 years. That's a long time in this day and age of the portable CIO. In fact, Computerworld.com reported Dec. 22 that the average CIO tenure is 18 to 36 months.
Over the past 40 years in technology, I've developed some practices that have served me well. Perhaps they can also help you survive in the treacherous world of IT. So here are Ingevaldson's top 10 ways to survive the IT jungle:
10 Don't be afraid to leave IT. It's a great experience, and you'll probably come back. And you will come back as a more well-rounded executive. You will also experience IT from the outside in and better understand people's true feelings about IT within the corporation.
And there is nothing more fun and more daunting than trying to make the revenue line. Most of us manage expenses well, but that revenue line is really a challenge. Believe me, you will gain renewed respect for your users.
9 Don't keep IT in the closet. Spread the word, create excitement and convince people to get on the IT bandwagon. We are in a very exciting, dynamic profession that is changing the life of everyone on the planet. You may sometimes think we are selling reports and screens, but remember: We're creating business-changing and life-changing systems.

![]()
Paul Ingevaldson, retiring CIO of Ace Hardware Corp.
Image Credit: Andy Goodwin![]()
7 Understand the corporate strategy and mobilize IT to support it. Be sure you're part of the process, not just the implementer. This is a high priority, and you must make yourself necessary in the strategy meetings. This requires that you think in company terms, not IT terms. This is really a stretch for some of us, and it's where the rubber meets the road.
6 Develop a "cheap" image. For some of us, especially a Norwegian like me, this is easy. IT is an expensive, misunderstood area that
IT Management
Additional Resources



Learn the important issues you must consider before starting your next mobility initiative. Get your mobility white paper from IDC now, compliments of Sybase.
White Papers & Webcasts
Chiquita selects Workday's fresh approach to Human Capital Management
A fresh approach to meet IT and HR objectives.
Usability Is Everything
Download this short video! Provided by Workday.
Supporting Employees Anytime, Anywhere
Download this White Paper Now!
The Value of Real SaaS at Workday
Download this short video! Provided by Workday
Natural User Interface for Enterprise Applications
Download this Complimentary White Paper! Provided by Workday.
SaaS at Flextronics, Inc.
Download this short Video! Provided by Workday.
A Truly Global HCM System
Download this Complimentary White Paper! Provided by Workday.
Key Strategies for Managing Data Growth
What are you storage challenges?
Craft a Strategy to Lower Your Total Cost of Ownership
Download this Complimentary White Paper! Provided by Workday.
Extending Client Refresh - 11 Steps to Maximize Savings
Register Now!
