Sidebar: Key Questions in Harrah's IT Governance Process

By Kathleen Melymuka

May 3, 2004 12:00 PM ET

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Computerworld - Certain stages of Harrah's project process include key questions to keep projects on track. Here are a few of them:

Portfolio planning

What is the business strategy?

Are we aligning the IT execution with the business strategy?

Are our objectives (revenue growth, cost reduction, new business channels, new markets) balanced?

Are we advancing our enterprise architecture product strategies while delivering value for the business?

What are our priorities within and across business units?

Does IT have the resources to deliver?

Are there opportunities to replace or retire systems?

Business unit governance

Are we delivering the right value within a functional area and is it consistent with our multiyear road map?

Business case development

Can the proposed investments clear our internal benefits hurdles?

Approval

Are we managing and maximizing value across the entire business?

Does the project clear financial hurdles?

Are approved, ongoing and completed projects all delivering the expected benefits?

Delivery

Are we making success repeatable by building on our enterprise architecture platform, improving delivery performance and developing people through rotations?

Are we delivering increasing value by improving efficiencies and speed to market while reducing costs through reusability?

Value measurement

Are we delivering measurable value consistent with the base business case?

How will the results of our investments inform future decisions?

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