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Sidebar: Key Questions in Harrah's IT Governance Process

By Kathleen Melymuka
May 3, 2004 12:00 PM ET
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Computerworld - Certain stages of Harrah's project process include key questions to keep projects on track. Here are a few of them:

Portfolio planning

  • What is the business strategy?

  • Are we aligning the IT execution with the business strategy?

  • Are our objectives (revenue growth, cost reduction, new business channels, new markets) balanced?

  • Are we advancing our enterprise architecture product strategies while delivering value for the business?

  • What are our priorities within and across business units?

  • Does IT have the resources to deliver?

  • Are there opportunities to replace or retire systems?


Business unit governance
  • Are we delivering the right value within a functional area and is it consistent with our multiyear road map?


Business case development
  • Can the proposed investments clear our internal benefits hurdles?


Approval
  • Are we managing and maximizing value across the entire business?

  • Does the project clear financial hurdles?

  • Are approved, ongoing and completed projects all delivering the expected benefits?


Delivery
  • Are we making success repeatable by building on our enterprise architecture platform, improving delivery performance and developing people through rotations?

  • Are we delivering increasing value by improving efficiencies and speed to market while reducing costs through reusability?


Value measurement
  • Are we delivering measurable value consistent with the base business case?

  • How will the results of our investments inform future decisions?


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