Google reverses field, promises to restore Chrome's scrollbar arrows
Squawking pays off; Chrome 34 on Windows will return navigational aids to browser
Computerworld - Google has backtracked from changes that made Chrome's scrollbar non-standard, a move that infuriated some users a month ago when the Mountain View, Calif. company rolled out Chrome 32.
Windows users had stormed onto the company's support forum to complain about the changes, which they said made the browser's vertical scrollbar unusable.
Their grievances condensed around two issues: First, Chrome's scrollbars were significantly thinner, and second, Google dumped the scroll arrows, also called "steppers," within the scrollbar. Those changes, griped users, were not only contrary to accepted practice in Windows software, but made navigating long Web pages difficult, sometimes impossible.
"This is ridiculous. Please use the native controls/UI elements of the OS your application runs on," wrote one user last month.
Yesterday, a Google representative said that the company's developers would reverse one of the two changes.
"Arrows will be returned to scrollbars in version 34 of Chrome," wrote SarahMM, who was identified as a Google employee. "You can access this version of Chrome now by downloading Canary."
"Canary" is the label for the very-early version of the browser, earlier than even Chrome's Dev channel, much less Beta or Stable.
If SarahMM was giving users the straight story, the scrollbar steppers will return to the Stable, or most-polished version, around the end of March or in early April.
Google just shipped Chrome 33 Stable today, and typically takes around five to six weeks to deliver the next version.
But SarahMM's promise that Google would restore the steppers was too late to hang onto at least one customer.
"Uninstalling Chrome due to lack of scroll bar arrows. Bye," wrote Bob Irwin on the same support forum Tuesday, a day before SarahMM posted her message.
Chrome 34 Canary can be downloaded from Google's website, and will run alongside an existing Stable edition of the browser.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+ or subscribe to Gregg's RSS feed . His email address is email@example.com.
- Chrome users won't give up, keep pressing Google to restore old-style new tab page
- Google quashes 31 vulnerabilities, restores Metro mode 'steppers' with Chrome 34
- Firefox's UI face-lift on track for April debut
- Ex-Mozilla engineer blames Microsoft's rules for Metro Firefox's death
- Mozilla patches 20 Firefox flaws, plugs Pwn2Own holes
- Google reverses field, promises to restore Chrome's scrollbar arrows
- Update: Google ships Chrome 33, patches 28 bugs
- Mozilla's top exec defends in-Firefox ads, revenue search
- Mozilla taps in-Firefox ads as it searches for more revenue
- Mozilla ships Metro Firefox beta for Windows 8
Read more about Internet in Computerworld's Internet Topic Center.
- Data on the Move = Business on the Move; How Strategic Secure Managed File Transfer Adds Value and Drives Business This whitepaper describes the formal and informal file-sharing methods business employees use to perform their daily functions and explains that, from sending small...
- Why Projects Fail CIOs are expected to deliver more projects that transform business, and do so on time, on budget and with limited resources.
- The New Business Case for Video Conferencing: 7 Real-World Benefits Beyond Cost-Savings This whitepaper provides insight into the value of video conferencing in today's business environment, and how organizations are using visual collaboration to find...
- Gartner Magic Quadrant for Client Management Tools The client management tool market is maturing and evolving to adapt to consumerization, desktop virtualization, and an ongoing need to improve efficiency.
- Supercharge Your Web and Mobile App Development with High-Productivity Hybrid Cloud Webinar: Hear from industry experts about the amazing power at the intersection of next-generation web and mobile application development and cloud platforms.
- LIVE EVENT: 5/7, The End of Data Protection As We Know It. Introducing a Next Generation Data Protection Architecture. Traditional backup is going away, but where does this leave end-users? All Internet White Papers | Webcasts