CIO - It's the time of year when darkness comes early and people begin to sum up how this year has gone and next year will unfold. It's also the time of year that predictions about developments in the technology industry over the next 12 months are in fashion. I've published cloud computing predictions over the past several years, and they are always among the most popular pieces I write.
Looking back on my predictions, I'm struck not so much by any specific prediction or even the general accuracy (or inaccuracy) of the predictions as a whole. What really comes into focus is how the very topic of cloud computing has been transformed.
Four or five years ago, cloud computing was very much a controversial and unproven concept. I became a strong advocate of it after writing Virtualization for Dummies and being exposed to Amazon Web Services in its early days. I concluded that the benefits of cloud computing would result in it becoming the default IT platform in the near future.
I'm pleased to say that my expectation has indeed come to pass. It's obvious that cloud computing is becoming the rule, with noncloud application deployments very much the exception. Skeptics continue to posit shortcomings regarding cloud computing, but the scope of their argument continues to shrink.
Today, the arguments against cloud computing are limited. "Some applications require architectures that aren't well-suited for cloud environments," critics say, suggesting that cloud environments aren't universally perfect for every application. This shouldn't really be a surprise.
Other critics cite some mix of security and compliance, although the sound level of this issue is far lower in the past. In his 2014 predictions, Forrester's James Staten says, "If you're resisting the cloud because of security concerns, you're running out of excuses" and notes that cloud security has pretty much proven itself.
I've always taken a different perspective: The alarm raised about cloud security was just air cover for IT personnel who didn't want to change their established practices. Furthermore, the concern about security would disappear not because cloud providers suddenly "proved" they were secure enough but because recalcitrant IT personnel read the writing on the wall and realized they had to embrace cloud computing or face the prospect of a far larger change - unemployment.
With the triumph of cloud computing underway, what will 2014 hold for developments in the field? This is going to be an especially exciting year for cloud computing. The reason is simple: In 2014, the realization that the cloud can spawn entirely new types of applications will come into general awareness. Expect to see many articles next year proclaiming the wondrousness of one cloud application or another and how cloud computing made such an application possible when it never could have existed before. Count on it.
With that in mind, here's my set of 2014 cloud computing predictions. As in the past, I present the list broken into two sections: Five end-user predictions and five vendor/cloud provider prognostications. I do this because too many predictions focus on the vendor side of things. From my perspective, the effect of cloud computing on users is just as important and worthy of attention.
1. More Businesses Will Become Software Companies
A couple of years ago, Mark Andreessen proclaimed that " software is eating the world." Next year, this will become profoundly obvious. Simply put, every product or service is getting wrapped in IT, and all these applications will find their home in the cloud.
To provide one personal example, my doctor suggested at my annual physical that I begin tracking my blood pressure. The solution to sending him the results? Instead of tracking the numbers in a spreadsheet and forwarding it via email, he recommended a blood pressure monitor that connects to a smartphone app, automatically sends the results to his firm and communicates to an application that downloads the numbers into my medical record.
The net effect of the ongoing shift to IT-wrapped products and services is that global IT spend will increase significantly as IT shifts from back-office support to frontline value delivery. The scale of IT will outstrip on-premises capacity and result in massive adoption of cloud computing.
2. Application Developers Will Become More Important
If applications are becoming more central to business offerings, then those who create the applications become more important. The analyst firm RedMonk refers to this trend as "the developer as kingmaker," since developers are now crucial in business offering design and implementation. There's an enormous upwell of change in development practices, driven by the ongoing shift to open source and the adoption of agile and continuous delivery processes. This improves the productivity and creativity of developers, and it leads developers to release more interesting and important applications.
It's no secret that developers drove much of the early growth of cloud computing, frustrated by the poor responsiveness of central IT and attracted by the immediate availability of resources from cloud providers. That early adoption cemented developer expectations that access to cloud resources should be easy and quick, which will result in much more cloud adoption by increasingly important developers.
It will be interesting to watch mainstream companies address the new importance of developers. Many have traditionally downplayed the importance of IT and treated it as a cost center to be squeezed - or, via outsourcing, eliminated entirely. When these companies start to ramp up their app development efforts, they will confront an expensive resource pool with plenty of job options. They may choose to outsource these applications to specialized agencies and integrators whose high prices can be paid without upsetting the general pay structure within the company.
3. Application Workload Placement Decisions Will Continue to Shift to End Users
Gartner made a big splash last year when it forecast that CMOs will control more than 50 percent of IT spending by 2017. One cannot know, of course, how this forecast will turn out, but the two predictions above clearly reflect a similar perspective: When it comes to applications, end-users are increasingly in the driver's seat. The question is whether those business-oriented applications will be deployed on-premises or in the cloud.
Three key facts are relevant here:
Look for many stories in 2014 about companies launching new Internet-enabled business offerings and recognize that 99 percent of them rely on the cloud for back-end processing.
4. Private Cloud Will Have Its Moment of Truth
For the past several years, IT organizations have acknowledged that cloud computing provides undoubted benefits, but security and privacy concerns necessitate that an internal cloud be implemented before "real" applications be deployed. Many of these private cloud initiatives have been extended processes, though, bogged down by budgeting, lengthy vendor assessments, employee skill building and, yes, internal politics.
While this kind of delay could be accepted as part of the growing pains of shifting to a new platform, 2014 will force companies to really assess the progress of their private cloud efforts. Application workload deployment decisions are being made every day; every decision that puts the application in the public cloud means one more application that will never be deployed internally. Forget the "transfer your cloud applications to a production-quality internal cloud" rhetoric often spouted by vendors. The reality is that, once deployed, applications find their permanent home.
This means IT organizations planning private cloud environments have a short runway to deliver something. Otherwise, the cloud adoption decision will be made in a de facto fashion. Moreover, the measure of that private cloud will be how well it matches up to the convenience and functionality of public providers. A "cloud" that makes IT operator's jobs more convenient but does nothing for cloud users will end up a ghost town, bypassed by developers and business units on their journey to agility and business responsiveness.
5. Cloud Brokerage Will Come Into Focus
Just as private cloud computing will face some hard truths in 2014, so, too, will the vision of hybrid cloud computing as a single homogenous technology spanning internal data centers and external cloud environments hosted by the internal technology provider. The reality is that every enterprise will use multiple cloud environments delivered with heterogeneous platforms. The crucial need will be to create or obtain capabilities to manage the different cloud environments with a consistent management framework - i.e., cloud brokerage.
The need for cloud brokerage extends beyond the technical, by the way. While a "single pane of glass" using consistent tools and governance across a variety of cloud environments is crucial, managing utilization and cost in those environments is just as important, and that will become increasingly evident in 2014.
Financial brokerage capability will come into focus next year because companies will have rolled out significant applications and find that resource use and overall costs are unpredictable, given the "pay per use" model of public cloud providers. Having tools that track resource use and make recommendations to optimize utilization and overall cost will join technical brokerage as a key cloud computing requirement.
By the way, cloud brokerage is a way for IT to deliver value to end users. Once IT recognizes it's in the business of infrastructure management and not asset ownership, it will recognize the immense value it can deliver to assist developers and business users make the best use of public cloud computing environments.
6. AWS Will Continues Its Torrid Pace of Innovation
One of the most striking things about Amazon is how rapidly it is evolving its service and how often is delivers new functionality. Sometimes the cloud service provider (CSP) industry resembles one of those movies in which one character speeds through a scene while all the other actors move at an agonizingly slow pace.
It's traditional that once a vendor gets a new product or service established, its pace of innovation drops as it confronts the need to help its customers adopt its initial innovative offering. This phenomenon even has a storied name, Crossing the Chasm, from the eponymous book, which refers to how vendors have to become more like their existing competitors in order to achieve mainstream success.
As AWS crosses the $4 billion revenue mark, it doesn't seem to be decelerating its innovation progress. Far from it. At its recent re:invent 2013 conference, AWS announced five major new offerings and pointed out that it would deliver more than 250 new offerings or service improvements in 2013.
Nothing indicates that 2014 will be any different; expect many new AWS services and service offerings. In a recent set of posts on AWS hardware and software infrastructure, I note that, during its first years, AWS created a global, highly scaled infrastructure that reliably delivers foundation capabilities in computing, storage and networking.
Today, AWS can leverage those building blocks to create higher-level functionality targeted at emerging needs of its customers. For example, the just-announced AWS Kinesis event processing service uses EC2, Elastic Load Balancer, DynamoDB, and IAM as ingredients, along with Kinesis service-specific code, combined as part of a new recipe.
Amazon achieves its innovation because it approaches cloud computing as a software discipline, not an extension of hosting, as most of its competitors do. Next year will see further evidence that the software approach delivers customer value much more quickly than the hardware approach.
7. Google, Microsoft Will Get Serious About the Cloud
In a way, AWS has had a free ride to this point. Most of its competition has come from the hosting world, and, as noted, is unable to take a software approach to the domain. The inevitable result: AWS has improved, and grown, much more rapidly than other CSPs.
That unopposed free run will end in 2014. Both Google and Microsoft have AWS in their crosshairs and are rolling out serious competitive offerings, designed for an all-out battle royale. Both have, finally, recognized that their initial cloud offerings were inadequate. (Both, in my mind, seemed like offerings that customers should find superior to AWS, and both companies appeared baffled that the advantages of the offerings, though clear to them, went unappreciated by potential customers.) With Version 2.0, both companies deliver directly competitive cloud offerings.
Microsoft has an obvious opportunity here. It has an enormous installed base and a huge developer community. Its offering integrates directly with existing development tools and makes it easy to host an application in Azure. Its greatest challenge may not be in technology, but in redirecting the inertia of its existing business and partner base. I've heard rumblings about touchy Microsoft resellers wondering what their role in the Microsoft future will be. The inevitable temptation for the company will be to water down its Azure initiative to placate existing partners. That would be crippling, but it's understandable why the dynamics of existing relationships might prevent (or hamper) Microsoft's Azure progress. Nevertheless, Microsoft has plainly come to understand that AWS represents a mortal threat and has wheeled to go up against it.
Google is in a different position. It has no installed base threatened by AWS. Nevertheless, it has decided to come right after Amazon, using its deep pockets and outstanding technical resources as weapons. This very interesting post, describing numerous advantages Google Compute Engine has vis-A -vis AWS, makes it clear that Google is directly aiming at technical shortcomings in the AWS offerings. In a way, this is a refreshing change from the feeble attempts of other erstwhile competitors, who insisted on trumpeting "advantages" over AWS that nobody really cares about.
The Google offering is, perhaps, the more intriguing of the two. Over the past decade, Google has been far more innovative than Microsoft; that alone implies that it might be the most creative opponent AWS faces over the next year.
In any case, for AWS the CSP market will no longer be like shooting fish in a barrel, and 2014 will present the beginning of a multi-year tussle for dominance among these three.
8. The Importance of Ecosystem Will Become Clear
Nearly everyone has heard of the " network effect," which refers to the added value to a group of users when one more user joins. It's sometimes summed up as, "If there's just one fax machine, it's pretty much useless;" unless many people have fax machines you can send faxes to or receive faxes from, owning a fax machine doesn't provided much value. (It's a funny turn of events that we're pretty much back to the early state of affairs with fax machines - hardly anyone has one and, yes, the remaining ones aren't worth much).
With respect to technology platforms, there's a symbiotic relationship between the network effect of the number of users and the richness of the platform functionality. This often isn't based on - or not solely on - the capability of the platform itself but rather, the complementary third-party services or products. More users makes a platform more attractive for third-party offerings, which makes the platform more attractive for users deciding which platform to adopt.
Today, the richness of the CSP ecosystems is completely lopsided. Not only does AWS provide a far richer services platform than its competitors, it has by far the larger number of complementary services provided by third parties. In 2014, as more applications get deployed to public cloud providers, the importance of the ecosystem will come into focus.
The richness of a platform's ecosystem directly affects how quickly applications can be created and delivered. Cloud platforms that have a paltry ecosystem are fated to suffer, even if their foundation services, such as virtual machines and network capability, are better than Amazon's.
Clearly, Microsoft should be able to roll out a rich ecosystem, since a key to Windows' success is its ecosystem; much of it, presumably, should port to Azure fairly easily. We'll see how Google progresses on this next year. By the end of next year, the discussion will on from who has the best VMs to who best enables applications, with a recognition that the richness of a platform's ecosystem is crucial.
9. VMware Will Realizes vCHS Is Critical to Its Future
VMware has been in a funny position with respect to cloud computing. Its undoubted platform advantages inside the corporate data center haven't been matched by a concomitant public cloud success. For whatever reason - or, perhaps, for a number of reasons - VMware's public CSP partners haven't been able to generate large adoption for the VMware flavor of cloud computing.
VMware is now taking another run at this, with an approach explicitly designed to extend and integrate on-premises environments into a VMware-directed hybrid cloud offering. Certainly, this approach holds a lot of promise. The capability to seamlessly transfer a workload from internal to external environments could solve a lot of headaches for IT organizations.
This approach, dubbed vCHS, can provide benefits beyond simple technology consistency, in that it would enable IT organizations to focus on one set of personnel skills, thereby reducing costs and complexity.
Next year will be important for VMware and its vCHS offering. As noted above, companies are making decisions right now that will set their course for the future. If VMware hopes to play as important a role in public cloud computing as it does in internal data center environments, it needs to be part of those decisions. There's not a lot of time left to gain a spot on short lists. You can be sure that VMware recognizes how important 2014 will be to its future and that it's planning an aggressive campaign to maintain its market-leading position.
10. A Pricing Bloodbath Is Coming to the Public Cloud
Amazon has had a clear field to this point. Most of its competition has, in effect, competed on the wrong front, or at least chosen to try and differentiate on offering aspects about which most adopters are apathetic. One key difference between AWS and most of its competition is cost. While much of Amazon's competition has aligned its pricing with existing hosting models, requiring significant commitments in terms of both amount of resource and duration of contract, Amazon makes it easy to get started for a few dollars, with no commitment at all.
In effect, this has meant that Amazon is competing with itself - and, to its credit, it has reduced prices since it first launched AWS. That field of one is going to expand this year with the arrival of Microsoft and Google. The result will be a ferocious price war, with all three companies repeatedly dropping costs to maintain (Amazon) or attain (Microsoft and Google) market share. Not only is this a battle for market dominance, it reflects the nature of cloud computing: A capital-intensive industry in which maintaining high utilization is critical.
For other cloud providers, witnessing this competitive melee won't just be a jolly spectator sport. Every cloud provider is going to be confronted - on a daily and ongoing basis - with three deep-pocketed competitors one-upping each other every time they drop their prices. Inevitably, other CSPs will suffer collateral damage as potential customers bring the list prices of the big three into contract negotiations and expect them to match what they are offering. For those without low cost of capital and their own deep pockets, next year will be the beginning of a long, slow descent into a financial morass, solved only by industry consolidation or shuttering their offerings.
The airline industry is instructive in this regard. As with cloud computing, airlines are a capital-intensive business; airplanes cost a lot, while seats are sold on a low-cost, low-commitment basis. The key to the airline industry is yield management, which is its version of infrastructure utilization. The past few years have witnessed multiple airline bankruptcies and merger-mania. Next year the cloud computing market will look a lot like the airline industry - great for customers, but perilous for providers.
Well, there you have it - my 2014 cloud computing predictions. In a sense, what has happened in the industry to this point has been the prologue for the main cloud computing story. Next year represents the beginning of the main story. In 2014, we'll see cloud computing become the dominant platform for IT from now on. There will be many successes as users learn to take advantage of the new capabilities cloud computing offers, along with challenges to many in the industry - both users and vendors - who struggle to make a successful transition to the platform of the future.
Bernard Golden is senior director of Cloud Computing Enterprise Solutions group at Dell. Prior to that, he was vice president of Enterprise Solutions for Enstratius Networks, a cloud management software company, which Dell acquired in May 2013. He is the author of three books on virtualization and cloud computing, includingVirtualization for Dummies. Follow Bernard Golden on Twitter @bernardgolden.
Read more about cloud computing in CIO's Cloud Computing Drilldown.
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