Consumers would prefer to buy a self-driving car from Google over Ford
U.S. automakers get a bad rap from discussion groups
Computerworld - Consumers appear more willing to use a self-driving car from a leading technology company, such as Google, over an auto manufacturer like Ford or Toyota, according to a new study.
The study, titled Self-Driving Cars: Are we ready?, was conducted by KPMG LLP. It found that Google is the brand most associated with self-driving cars and that technology companies in general scored highest in confidence among consumers in the focus groups.
"As cars evolve to become more highly complex computers that provide mobility, it's not far-fetched to imagine a day where our next cars are purchased from high-tech companies," said Gary Silberg, national automotive industry leader for KPMG and author of the report. "We believe that self-driving cars will be profoundly disruptive to the traditional automotive ecosystem."
KPMG stated that by 2019, the technology for self-driving cars (also known as autonomous vehicles) would be available as upgrade packages on new cars, and that by 2025, there would be sufficient built-in and after-market penetration to support self-driving software applications.
Google, which is among the leading technology companies for autonomous cars, has also stated that self-driving cars would be generally available within five years.
The KPMG study was based on polling data of survey groups and the company's Mass Opinion Business Intelligence (MOBI) data, which analyzes web chatter in real time. For example, if an automobile company was to issue a recall on a product, online conversations that included words such as "recall" and "Toyota" would increase, showing a spike in chatter. The MOBI system would then be able to discern what the general conversations about the recall were indicating.
The MOBI data for the autonomous vehicle study was collected from January 2012 through August 2013.
The MOBI data analysis focused on brand associations and self-driving car technology. While Google is the brand most associated with self-driving cars, Nissan is the top mass-market brand associated with them, based on its pledge in August to launch an affordable self-driving car by 2020.
The poll of focus groups was conducted June 10 to 27 and included three diverse consumer groups that included 32 people from Los Angeles, Chicago and Iselin, N.J. One-third of those surveyed were premium vehicle owners who were more interested in autonomous vehicles and self-driving technology.
KPMG conceded that the small number of people participating in the focus groups, while valuable for the qualitative and directional insights, was "not statistically valid."
KPMG asked consumers about their willingness to ride in a self-driving car for everyday use, including cars from the best-known premium and mass-market automotive brands, as well as leading technology companies.
- Market Overview: Digital Customer Experience Delivery Platforms Forrester states that businesses today struggle to understand and use the tools necessary to create and manage unified, multichannel digital customer experiences across...
- The Growing Demand for Rich Media This white paper discusses how IBM Customer Experience Suite Rich Media Edition can automate rich media workflows, from collaborating with creative agencies and...
- Three Best Practices to Help Enterprises Overcome BYOD Challenges The new Bring-Your-Own-Device (BYOD) environment presents challenges for IT managers and business leaders. This paper discusses how IT managers can address those challenges,...
- Intelligent Imaging for Improved Banking Performance and Profitability A new generation of "Intelligent Imaging" solutions has emerged that is helping banks remove the burden of paper in legacy processes, like loan...
- On-demand webinar - 7 Keys to Service Catalog Implementation Success Watch this webinar to learn 7 crucial keys to make your service catalog a success!
- Transform Your IT Service Management Watch this webinar, to learn how EasyVista can increase IT productivity & efficiency and deliver streamlined & integrated IT Service & Asset Mgmt. All Emerging Technologies White Papers | Webcasts
Our new bimonthly Internet of Things newsletter helps you keep pace with the rapidly evolving technologies, trends and developments related to the IoT. Subscribe now and stay up to date!