Google seeks experts for its soon-to-launch Helpouts video service
The information-based video service is expected to launch soon following internal testing
IDG News Service - Google needs help. More specifically, the Internet giant is looking for people who are experts on basically anything to lead some of the first sessions for its soon-to-launch Helpouts video calling program.
Helpouts is a face-to-face, live video calling service, based on the company's Google+ Hangouts product, that the company has been testing internally for some time. The service is designed to let professionals or experts in a particular area share their expertise or knowledge with others who want to learn from them, for a price.
Helpouts could provide an additional platform for Google to attract new users beyond its usual channels within the Google+ social network. It may also give Google a strong e-commerce business in providing users with more personalized expert information that can't be gathered from a simple search on Google.com.
If someone is an IT expert looking to make some extra cash, Helpouts can connect that person with less technically savvy people to, say, hook up a wireless router or connect a laptop to a printer, Google said in one example of the service.
The company is stressing the social side of the service. "Helpouts is a new way to connect people who need help with people who can give help, over live video, anytime, anywhere," the service's current landing page proclaims.
Helpouts is not yet open to the public, but the company is looking to attract people with expertise across a range of topics to offer sessions within the program once it goes live. Google is looking to bring on people and businesses who are experts across a number of categories, including information technology, home and garden skills, fashion and education, a Google spokeswoman said.
People who are interested can visit the Helpouts site to submit their contact information. "If we feel they are a good fit, we will follow up with them and possibly extend an invitation to apply," the Google spokeswoman said. Users will need an invitation code to sign up as a provider and create listings on Helpouts.
Google declined to say exactly when Helpouts would launch, but it will be rolling out soon, the spokeswoman said. The company has been conducting internal tests of the product with multiple partners for some time.
Once it goes live, here's how Helpouts will work: Expert providers can charge for their sessions or offer Helpouts for free if they want, but a platform fee must still be paid to Google for each completed Helpout. The service is designed to let people start or join a call from their desktop computer, Android-based mobile device, iPhone or iPad.
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- Pay-as-you-Grow Data Protection: IBM Tivoli's Full-featured Data Protection Suite for Small to Medium Businesses IBM Tivoli Storage Manager Suite for Unified Recovery gives small and medium businesses the opportunity to start out with only the individual solutions...
- Streamline Data Protection with IBM Tivoli Storage Manager Operations Center IBM Tivoli Storage Manager (TSM) has been an industry-standard data protection solution for two decades. But, where most competitors focus exclusively on Backup...
- Simplify and Consolidate Data Protection for Better Business Results Learn about IBM® Tivoli® Storage Manager Operations Center, which provides advanced visualization, built-in analytics and integrated workflow automation features that leapfrog traditional backup...
- HP HAVEn: See the big picture in Big Data HP HAVEn is the industry's first comprehensive, scalable, open, and secure platform for Big Data. Enterprises are drowning in a sea of data...
- Meg Whitman presents Unlocking IT with Big Data During this Web Event you will hear Meg Whitman, President and CEO, HP discuss HAVEn - the #1 Big Data platform, as well...
- The New Way to Work Knowledge Vault This Knowledge Vault focuses on how, in today's increasingly virtual world, it's more important than ever to engage deeply with employees, suppliers, partners,... All Desktop Apps White Papers | Webcasts