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Microsoft mandates Windows 8.1 upgrade

Applies existing support policy to Windows 8: Customers must upgrade within 24 months to continue receiving patches and fixes

July 30, 2013 03:44 PM ET

Computerworld - Microsoft today said that Windows 8.1, slated for release this fall, will use the same lifecycle support timeline as 2012's Windows 8, meaning that it will be supported until early 2023.

Windows 8 users will also be required to upgrade to 8.1, and presumably in the future to newer versions of the OS, to continue to receive security patches and other bug fixes, just as they have been obligated to keep up with past editions of Windows.

"The lifecycle of Windows 8.1 will remain under the same lifecycle policy as Windows 8 with support ending 1/10/2023," said Erwin Visser, who heads Windows marketing to businesses, in a Tuesday blog.

Microsoft's current support lifecycle for Windows 8 pegs the end of "Mainstream" support on Jan. 9, 2018, and "Extended" support's end on Jan. 10, 2023. Under mainstream support, Microsoft patches security vulnerabilities and provides non-security bug fixes. Extended support is limited to security-only updates.

For the first time, the company also confirmed that it will manage Windows 8 support the same way it has previous editions of the operating system.

"Windows 8 customers will have two years to move to Windows 8.1 after the General Availability of the Windows 8.1 update to continue to remain supported under Windows 8 lifecycle," Visser said.

"That's key," said Rob Helm, an analyst with Directions on Microsoft, ranking the importance of the clarification to enterprises.

With previous editions, Microsoft cut off support for the initial build of Windows, known as RTM for "release to manufacturing," two years after the release of the first service pack. If it shipped a second service pack, it stopped supporting the first 24 months after the follow-up's debut. Service packs have historically been free, just as Windows 8.1 will be.

But Microsoft has done away with service packs for Windows 8, instead adopting a faster-paced development and release schedule that will ship a new version about once a year.

Helm had expected that Microsoft would make Windows 8.1 mandatory, just as the firm demanded customers upgrade from Windows 7 RTM to SP1.

"Windows 8 has a relatively small base at the moment [and] Windows 8.1 is free, so it's not insanely onerous to require users [to upgrade]," said Helm.

If Microsoft had changed its lifecycle policy for Windows 8.1, it would have been forced to maintain an increasing number of versions. "This makes sense because under its faster-release schedule, if it didn't pull up the carpet, there would be too many different versions to support," Helm said.



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