The next corporate revolution will be power to the peons
'Bureaucracy has to die,' says business consultant at CITE Conference (see video below)
Computerworld - SAN FRANCISCO -- Microsoft, Hewlett-Packard, Dell and Intel have something in common: They all came late to the mobile revolution.
Why? Because they're companies where management is top-down and responsibility for innovation and change is concentrated among executives with strict bureaucratic control over workers.
That's got to change, Gary Hamel, a consultant and management educator at the London School of Business, said at the CITE Conference and Exhibition here this week. And he was not alone in his belief that the next revolution in corporate America won't be technological, it'll be social.
Businesses are on the cusp of a leadership revolution because millennials moving into the workforce are "the most authority-phobic" generation in history, Hamel said.
"Now, we have a generation with a completely different set of expectations -- and probably the most core expectation they have is that if you're a leader, it's only because people are wiling to follow," he said. "The real problem we're up against is not technology, it's that management DNA in companies.... When you concentrate the responsibility for innovation at the top, you're holding your capacity to change hostage. It disempowers the little people."
Hamel pointed to the bring-your-own-device (BYOD) trend as the tip of a larger change coming, where employees can be more creative and have more decision-making power.
Not only should they be rewarded for being creative, they should be given the power to spend corporate money on research and development, he said. By doing that, companies will diversity their experimental capital.
"If you don't do that, you'll never change that innovation curve," Hamel said. "BYOD is a great start, but I think it's the beginning of something more radical. Bureaucracy has to die. There's no way around it."
While many companies already encourage employees to speak up when they see problems, they don't allow them to pick their own leaders and get rid of people who shouldn't be in leadership.
Kevin Jones, a consulting social & organizational strategist for NASA's Marshall and Goddard Space Flight Centers, agreed that traditional corporate culture needs a radical shakeup.
Jones, who spoke on a panel about gamification and the social enterprise, said that while companies tend to focus on how technology can pay off, business leaders should be pushing for a more innovative and collaborative workforce.
"The values of management today are different from the values of the social enterprise and different from the values of the consumerization of IT-- and they're not mixing very well," Jones said. "That's where we're having the battle."
The default in organizations today is control from the top, when it should be control from the bottom up.
Tom Petrocelli, an independent industry analyst, how to best to use technology. Internal social networks, for example, allow lower-level employees to collaborate on innovation. But 40% of knowledge workers never even use them to collaborate because the networks were rolled out without a use case.
"No one went in and said, 'This is the use case where this will help you get this task done.' There's no purpose to it," Petrocelli said. "You need to start small and look for purposeful use cases."
Consumerization of IT
- With BYOD smartphones on the rise, IT headaches will become migraines
- Apple plays defense and offense with free software, upgrade strategies
- The three extremes of corporate BYOD policies
- IT departments won't exist in five years
- The time is right for an 'IT petting zoo'
- The next corporate revolution will be power to the peons
- Dual persona smartphones non grata at Starz
- Google Glass breaks into business
- BYOD, or else. Companies will soon require that workers use their own smartphone on the job
- 'Dual personality' could morph into Jekyll and Hyde for Samsung and BlackBerry
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- Future Focus: What's Coming in Enterprise Mobility Management (EMM) Find out why Enterprise Mobility Management (EMM) solutions that are truly future-ready must be designed to enable Machine-to-Machine (M2M) capabilities and much more.
- The CIO's Guide to Enterprise Mobility Management (EMM) This guide will help those making an EMM platform decision make the best choice for their organization.
- Yankee Group: BlackBerry Results Refute Rumors of its Demise Yankee Group: BlackBerry® is stronger than the press makes it out to be.
- Your New EMM Platform: How to Streamline the Migration Smartphone migration can be resource-intensive and challenging. Find out how outsourcing the process can save significant time and money.
- Live Webcast Increasing the Value of Your Reports and Dashboards Learn how incorporating other analytical capabilities such as predictive modeling and visualization can increase the value of your reports and dashboards by providing...
- Testimonial: Cystic Fibrosis Trust Peter Hawkins, the Head of IT for Cystic Fibrosis Trust, discusses the role CommVault's Simpana software platform plays in improving the company's information...
- Increasing the Value of Your Reports and Dashboards Learn how incorporating other analytical capabilities such as predictive modeling and visualization can increase the value of your reports and dashboards by providing... All Management White Papers | Webcasts