eBay's CIO Succeeds by Innovating and 'Connecting the Dots'
CIO - If the eBay name conjures up images of late 1990's-style online auctions, you've got a lot to learn about how the $14 billion company is enabling all flavors of online and offline commerce--with and without bidding--these days.
CIO Scott Seese and his team support the technology and innovation functions that make it possible for customers to snag everything from cars to clothing via mobile devices, at retail locations, even television. Seese is helping eBay drive its mission of connected commerce to new venues and new partners like The Home Depot and Foot Locker, and capturing the power of social to help people find exactly what they want from among millions of sellers around the world.
In this installment of the IDG Enterprise CIO Interview Series, Seese speaks with Chief Content Officer John Gallant about his role in driving this transformation and what's ahead for eBay. He shares his advice for making acquisitions successful from a tech perspective and how he's developing his team to deal with the rapidly shifting tech landscape. Seese also explains his philosophy for "connecting the dots" in order to ensure IT is effective in empowering eBay's business success.
Seese is a member of the CIO Executive Council--IDG Enterprise's peer-based global community of leading CIOs.
Q: What are the big strategic developments underway at eBay right now?
A:As mentioned at our Analyst Day in March, our company enabled $175 billion of commerce in 2012. And, in 2015, we expect our company to enable $300 billion in this global commerce revolution, which leaves us with three clear takeaways that we are focused on: An expanded addressable market; how we are well positioned to capitalize and lead; how we are driving clear mobile commerce leadership and mobile innovation.
Q: Let's drill into that. First, let's talk about the concept and then, secondly, talk about how that translates into new capabilities for merchants or customers.
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