BlackBerry delivers, but tough battle looms
The new Q10 and Z10 should stem the tide of defecting users, but may be too late to win over most consumers
IDG News Service - The newly rechristened BlackBerry has delivered on its promise to breathe new life into its aging, iconic product line for diehard fans, but faces an uphill battle against the iPhone and devices based on Google's Android operating system.
At a New York launch event attended by hundreds of press and analysts, CEO Thorsten Heins underscored efforts to reignite the company by starting off his presentation with the announcement that the vendor would cast off its historic Research In Motion name and operate under the BlackBerry brand.
The two new devices debuting at the event -- the touchscreen BlackBerry Z10 and a handset with a physical keyboard, the BlackBerry Q10 -- were designed essentially from scratch around a new platform based on QNX, a real-time operating system the company acquired in 2010.
Key to both devices is the Hub, a messaging center that integrates email with messages from social networks and the BlackBerry Messenger service, and the Flow user interface, designed to allow users to easily switch between apps without losing tasks that are already running.
"For current BlackBerry users this is a BlackBerry holiday; Santa Claus has come to town and his name is Thorsten Heins," said Ramon Llamas, research manager for mobile phones at IDC.
"This is not your father's BlackBerry -- there is enough here to be fresh, bringing the platform into 2013, without alienating anyone," Llamas said, speaking on the sidelines of the launch event.
BlackBerry has proved that its new platform is a step forward from its old product line, other analysts agreed.
"I think the biggest surprise was that they delivered on what they said they would deliver, which maybe shouldn't be a surprise but these days often is from a vendor," said Michael Gartenberg, research director at Gartner.
"They said this would be ready in early 2013 and they delivered a platform that is complete; they've done everything they needed to do in terms of table stakes, with a complete range of services out of the box," said Gartenberg, in an interview at the New York event.
While BlackBerry was undisputed leader in the smartphone market for years, the advent of the iPhone and then the rise of Android-based devices has stolen loyal users away from the company. However, BlackBerry still claims 80 million users, and the new devices launched Wednesday offer enough to keep current fans in the fold, analysts agreed.
"I think this is definitely a good start, and it will help slow those defections, but many of the people in the U.S. for example have already left," noted Jan Dawson, chief telecoms analyst at Ovum. "Most of the remaining BlackBerry users in the U.S. are on corporate-issued devices, so it's about convincing the IT department to continue with BlackBerry rather than about convincing end users," Dawson said at the event.
- Studies show Sprint and T-Mobile need to expand U.S. coverage
- Gear Fit: Samsung strikes again with its 'build one of any device' plan
- Nokia Lumia Icon on sale Feb. 20 exclusively at Verizon
- Samsung hints at new UI for upcoming Galaxy S5
- How 'Lenovorola' changes the mobile world
- Google and Samsung grow cozier with patent deal, Motorola sale
- Should Sprint buy T-Mobile?
- iPhone, Samsung smartphone use by U.S. consumers jumps
- A mobile app reality check
- Verizon LTE getting AWS upgrades, even as execs admit to some performance 'hot spots'
- Best iPhone, iPad Business Apps for 2014
- 14 Tech Conventions You Should Attend in 2014
- 10 Desktop Apps to Power Your Windows PC
- How to Add New Job Skills Without Going Back to School
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
Red Hat Enterprise Linux - The Original Cloud Operating System
Linux adoption is growing against a number of measures, such as the
number of supercomputers that run Linux and the size of the contributing...
- OpenStack Hype vs. Reality: CIO Quick Pulse Open-source architecture can enable IT departments to build infrastructure-as-a-service (IaaS) clouds running on standard hardware.
- Building a Bridge to the Next Generation Data Center Selecting a widely adopted operating system is a foundational component of a standardization strategy.
- OpenStack and Red Hat: IDC White paper Most OpenStack deployments are by public cloud providers that are early adopters of technology and use OpenStack in a do-it-yourself deployment and support...
- Webinar: Building a Big Data solution that's production-ready Big data solutions are no longer just a nice-to-have.
- Meg Whitman presents Unlocking IT with Big Data During this Web Event you will hear Meg Whitman, President and CEO, HP discuss HAVEn - the #1 Big Data platform, as well... All Smartphones White Papers | Webcasts