Visibility Is Key
When building new applications in the cloud, it's important to choose a cloud provider that has what you need -- "one that gives you as much visibility as possible and can meet the metrics you've established," says Dave Bartoletti, an analyst at Forrester Research.
"Maybe it's compute performance. You're building a big analytics application that requires a lot of computing horsepower and you want to confirm you're getting all those CPU cycles that you're paying for," he says. "Or maybe it's an application on the Web. Your performance metric might be whether it scales right away to meet load."
When it comes to performance requirements and visibility, the "educated consumer" model prevails. Cloud users need to know what they want and convey their needs to the cloud provider. "You, as the consumer, have to own it," says Bartoletti.