Getting investigated by the government for the first time can put a chill through a company. Saverice-Rohan recommends against letting a defensive posture take root.
"Be cooperative and maintain a positive dialogue upon completion of the investigation," she told me.
"When appropriate, engage with the commission and their staff prior to making material changes to your business model or privacy practices that you think may spur scrutiny."
This is advice you can take to the data bank.
Jay Cline is president of Minnesota Privacy Consultants. You can reach him at cwprivacy@computerworld.com. See more by Jay Cline
Read more about Privacy in Computerworld's Privacy Topic Center.
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