Network World - LAS VEGAS -- Cisco this week at Interop 2012 released an API for its branch routers designed to enable third-party developers to write applications to enhance the security of phone calls over the router network.
The Cisco UC Gateway Services API is a Web-based programming interface that allows customers and developers access to call information over a Cisco ISR G2 router at the edge of a voice network, such as signaling and media. This information can be used to detect and help prevent malicious activity such as social engineering and identity theft scams, contact center account takeover fraud, unauthorized network and service use, and denial-of-service attacks.
Applications written to the API can then apply appropriate action to terminate, redirect or record the call.
Cisco, citing data from the Communications Fraud Control Association, says global telecom fraud losses are estimated to be $40 billion annually.
FIGHT THE FRAUDS: How to fight back against privacy pirates
To date, SecureLogix has written its voice policy and security applications to the Cisco UC Gateway Services API, and British carrier BT is using it and the SecureLogix applications in its BT Assure Cloud Security service. This service heretofore has been focused predominantly on data security services but now BT customers can add voice security to it and access all of the information on a single dashboard interface, Cisco says.
The SecureLogix application is hosted on Cisco's UCS Express server blade in the ISR. UCS Express is not required for the API, however; that's included in the Cisco IOS software on the router, Cisco says. Applications written to it though run on UCS Express or can be access via the cloud.
The router also includes Cisco's Unified Border Element for SIP trunks and Cisco TDM Gateways for TDM trunks, both of which provide voice connectivity to the service provider.
The API can also be use for non-security-related applications, Cisco says. Companies can use it to ensure regulatory compliance through its call recording or to collect volumes, duration and related details for business operations.
Cisco says it is using it to dynamically select and record specific calls collected by its MediaSense media data capture and storage application for quality monitoring purposes in contact centers.
The API and SecureLogix application on UCS Express are available now.
Read more about wide area network in Network World's Wide Area Network section.
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- ESG: The IBM FlashSystem 840: Technical Evolution to Deliver Business Value In this whitepaper, you will learn how this high-speed storage technology has tremendous potential to support I/O-intensive and/or latency-sensitive applications.
- Choosing an MDM Platform: Where to Start the Conversation If you're in the early stages of choosing an MDM solution, or you're considering switching vendors, here are seven critical questions to ask...
- Axeda Platform Technical Overview This paper summarizes the major features of an IoT platform and explains how they simplify and speed the process of developing and deploying...
- Stock Shock: The effect of project and portfolio management on share price In this independent report, you'll see the intrinsic connection between long-term capital investment and short term market performance -- and how this can...
- Meg Whitman presents Unlocking IT with Big Data During this Web Event you will hear Meg Whitman, President and CEO, HP discuss HAVEn - the #1 Big Data platform, as well...
- Cloud Knowledge Vault Learn how your organization can benefit from the scalability, flexibility, and performance that the cloud offers through the short videos and other resources... All Cloud Computing White Papers | Webcasts