Skip the navigation
)
News

Microsoft sues U.K. retail chain for pirating Windows

Claims Comet made $2.2M selling superfluous recovery discs to customers

January 4, 2012 03:19 PM ET

Computerworld - Microsoft today sued a U.K. electronics retail chain for selling Windows recovery discs to customers, claiming that the practice amounts to piracy.

Comet Group PLC, which operates about 250 stores in the U.K., countered, saying it believed it was on solid legal ground.

Microsoft filed suit in the High Court of London today against Comet, accusing it of illegally copying Windows XP and Vista to create operating system recovery discs. The alleged pirated copies were sold to customers who had purchased Windows desktop and laptops in 2008 and 2009, Microsoft said.

"Comet approached tens of thousands of customers who had bought PCs with the necessary recovery software already on the hard drive, and offered to sell them unnecessary recovery discs for £14.99," said David Finn, associate general counsel with Microsoft's anti-piracy legal team, in an emailed statement Wednesday.

At current exchange rates, £14.99 is equivalent to $23.50.

"Not only was the recovery software already provided on the hard drive by the computer manufacturer but, if the customer so desired, a recovery disc could also have been obtained by the customer from the PC manufacturer for free or a minimal amount," Finn added.

Once the norm, recovery discs have disappeared as major computer makers cut costs. Instead, OEMs typically partition the hard disk drive and place a recovery utility and the necessary startup operating system files on a portion of the drive.

Alternately, users can create a recovery disc themselves in Windows Vista SP1 or Windows 7.

Finn made it clear that Microsoft viewed Comet's recovery discs as pirated copies of Windows.

"Illegally replicating software and then selling it is counterfeiting," said Finn.

But Comet maintained it was well within its rights.

"Comet firmly believes that it acted in the very best interests of its customers," the company said in a countering statement on its website today. "It believes its customers had been adversely affected by the decision to stop supplying recovery discs with each new Microsoft Operating System based computer. Accordingly Comet is satisfied that it has a good defence to the claim and will defend its position vigorously."

Microsoft said that Comet had sold more than 95,000 recovery discs during the two-year period, which would put the U.K. retailer's total take at £1.4 million, or $2.2 million at today's exchange rate.

Like Comet, the U.S. developer claimed its move was customer-driven.

"Comet's actions were unfair to customers. We expect better from retailers of Microsoft products -- and our customers deserve better, too," Finn said.

Computerworld was not able to acquire a copy of the Microsoft complaint.

covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at Twitter @gkeizer, on Google+ or subscribe to Gregg's RSS feed Keizer RSS. His e-mail address is gkeizer@computerworld.com.

See .

Read more about DRM and Legal Issues in Computerworld's DRM and Legal Issues Topic Center.



What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Additional Resources
Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

DRM and Legal Issues White Papers
Practice Management: Double Billing Rate and Improve Patient Services
Would you like to double your billing rate and achieve faster payment for services?

Download this customer success story to see how One Health...
Mission Critical Data Explosion and Customer Case Study
Would you like to double your tier 1 storage capacity while simultaneously reducing your storage footprint?

Download this customer success story to see how...
Protecting Against Database Attacks and Insider Threats: Top 5 Scenarios
Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
Database Activity Monitoring Is Evolving
Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
Establishing a Strategy for Database Security is No Longer Optional
The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three...
All DRM and Legal Issues White Papers
DRM and Legal Issues Webcasts
Distributed Database Security with Real-time Monitoring
View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
InfoSphere Warehouse Packs Demo
These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
Delivery Management -- Extending Lifecycle Management
Date: Wednesday, June 20, 2012, 1:00 PM EDT

Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,...
Leverage automation today to reduce IT complexity
Date: Tuesday, June 5, 2012, 2:00 PM EDT

Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific...
Redefine Expectations in the Data Center
Need to do more with less? Watch this video to learn how HP ProLiant Gen8 servers can help your business deploy servers three...
All DRM and Legal Issues Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs