Skip the navigation
)
News

Is Google+ or Facebook better for business?

Facebook has head start, but Google+ could find enterprise niche with key adds

November 11, 2011 06:03 AM ET

Computerworld - Ever since Google came out with Google+ Pages for business on Monday, the company has taken heat for not giving enterprises basic tools with this initial offering.

And while industry analysts think Google+ could find a lucrative niche in the social networking world among enterprise users, for now there's a sense that Facebook may be outdoing Google+ when it comes to giving businesses a place to reach customers.

"I think Google has been trying to strike a balance between responding quickly to one big market demand -- support for business presence on Google+ -- versus bringing a fully-fleshed-out offering to the market," said Ray Valdes, an analyst with Gartner. "They are choosing not to wait until Google+ is fully decked out with important but secondary features, such as multi-admin support, account transfers, and audio file support.

"In this fast-moving sector, Google does not have the luxury of waiting until a full-featured offering is ready," added Valdes.

Actually, there's quite a list of features that Google+ Pages doesn't have right now, including the ability for businesses to offer deals or coupons, as well as the ability to host contests or sweepstakes. Businesses on Google+ Pages also can't sell products.

Many of these features are available on Facebook and now users want them on Google+.

Soon after Google execs in July asked businesses to hold off creating Google+ pages until the network was ready for them, Facebook released Facebook for Business , which basically is a guide to walk businesses through the process of using Facebook features like deals, social plug-ins and ads.

Facebook made it clear that it was going after enterprises and their online time and took advantage of the delay for Google+ Pages. Now, several months later, analysts say it's clear Google+ still needs more work.

According to Valdes, Google+ Pages is a good start and the company will fill out its offering in the coming months.

"Although Google is getting some criticism for gaps in the feature set, and things that perhaps should have been better thought out, I think that they likely would have gotten more heat for not responding at all to the need for business pages on Google+," he said. "Facebook has a more complete offering at the moment, but this is a fast-moving situation. Google and Facebook are not mutually exclusive choices. Many businesses have a blog, and a Twitter feed, and a Facebook page already, and now some portion of those will add a Google+ Page."

In Google's favor: many businesses are just now diving into the social networking, which will give the company some time to get its act together, said Hadley Reynolds, an analyst with IDC. "[Businesses] will clearly welcome a Google offering and a Google audience," he added. "So Google has time to take Pages through the revisions and additions process required to make the program truly usable and valuable."



What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Additional Resources
Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

Web 2.0 and Web Apps White Papers
Practice Management: Double Billing Rate and Improve Patient Services
Would you like to double your billing rate and achieve faster payment for services?

Download this customer success story to see how One Health...
Mission Critical Data Explosion and Customer Case Study
Would you like to double your tier 1 storage capacity while simultaneously reducing your storage footprint?

Download this customer success story to see how...
Protecting Against Database Attacks and Insider Threats: Top 5 Scenarios
Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
Database Activity Monitoring Is Evolving
Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
Establishing a Strategy for Database Security is No Longer Optional
The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three...
All Web 2.0 and Web Apps White Papers
Web 2.0 and Web Apps Webcasts
Distributed Database Security with Real-time Monitoring
View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
InfoSphere Warehouse Packs Demo
These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
Delivery Management -- Extending Lifecycle Management
Date: Wednesday, June 20, 2012, 1:00 PM EDT

Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,...
Leverage automation today to reduce IT complexity
Date: Tuesday, June 5, 2012, 2:00 PM EDT

Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific...
Redefine Expectations in the Data Center
Need to do more with less? Watch this video to learn how HP ProLiant Gen8 servers can help your business deploy servers three...
All Web 2.0 and Web Apps Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs