Google: Changes coming to Google+ this week
Top Google exec acknowledges hearing "lots of criticisms" about Google +, and that the firm plans to respond quickly
Computerworld - It looks like Google will be making some changes to Google+ this week.
In a post on Google+, Vic Gundotra, a senior vice president of engineering at Google, told his followers that users have been providing a lot of positive and negative feedback about Google's new social network, and that the company plans to respond to some of them this week.
"Lots of criticism for Google+," Gundotra wrote at about 2:05 a.m. EDT today. "We are listening and working to address. Stay tuned for changes this week."
Ezra Gottheil, an analyst with Technology Business Research, said it's pretty clever for Google to fess up to the many complaints it's received about Google+.
"It's like the Domino's [Pizza] ads," he added. "Domino's new ads admit that Domino's pizza used to be lousy. They're acknowledging a negative and claiming an improvement. They buy credibility. It gives them another shot at people who had a problem."
Gottheil said he expects that Google will tackle issues related to Google+ invites and to the receipt of floods of notifications about everything from being added to a circle to referred to someone else.
In the approximately 200 comments that ran under Gundotra's Google+ post, users offered up a lot of praise, criticisms and suggestions for improving Google+.
"I'm glad we're able to be a part of the formative stages of Google+," commented one user.
One user echoed some others who have complained that the site isn't intuitive. "I was not able to figure out things when I started," the user said.
"There should be a private messaging option in G+," said another user.
A few others focused on their problems in uploading pictures to the network, with one person noting, "Does instant upload work for u guys? My photos never show up."
The biggest complaint has been around the circles in Google+, where users can group the people they're following and connected with in circles of similar interests or organizations.
"It would also be great if I could put circles within circles," wrote one user. Another said: "Sometimes you just want to merge circles. No easy way to do that."
Google has not responded to requests for a list of the most common user complaints, or what, or how many, changes to Google+ are coming this week.
Despite the user complaints, Google+ continues to generate a lot of curiosity and online buzz.
"Facebook is still the prettiest girl at the dance for the masses, [but] G+ is more thinking man's crumpet," wrote one user.
Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at @sgaudin, or subscribe to Sharon's RSS feed . Her e-mail address is firstname.lastname@example.org.
- Google+ popularity jumps with 540M monthly users
- Getting around Google+: 25 tips and tricks for power users
- Getting around Google+: Expand your circles -- and your influence
- Getting around Google+: A guide to the basics
- Google+ updates mobile apps for iPhone, Android
- 500K users flee dead-RSS-walking Google Reader for Feedly
- Petitions plead for Google Reader's life, collect 100K signatures
- In Google+ hangout, astronauts talk tech, Isaac Newton and Twitter
- Obama talks about math, online privacy and an open Internet in Google+ hangout
- Google+ suffers outage Friday morning
Read more about Web Apps in Computerworld's Web Apps Topic Center.
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- Face Time Anytime Real-time communications facilitates team collaboration from nearly anywhere in the world. With facts and figures you can use to justify an investment
- Riverbed Stingray Application Firewall: Securing Cloud Applications with a Distributed Web Application Firewall Responsibility over IT security is moving away from the network and IT infrastructure and to the application and software architecture itself. IT organizations...
- Now is the time to implement a video conference solution Video conferencing is getting a lot of buzz lately due to the recent cost decrease, making it tangible for many law firms. It's...
- Video drives engagement Achieving maximum results means building a solid platform and network infrastructure. As digital age unfolds, it's clear that the ability to communicate effectively...
- Meg Whitman presents Unlocking IT with Big Data During this Web Event you will hear Meg Whitman, President and CEO, HP discuss HAVEn - the #1 Big Data platform, as well...
- The New Way to Work Knowledge Vault This Knowledge Vault focuses on how, in today's increasingly virtual world, it's more important than ever to engage deeply with employees, suppliers, partners,... All Web Apps White Papers | Webcasts