IDG News Service - Motorola is backtracking on comments its CEO made last week about the impact Android apps have on phone performance.
Last week, Motorola CEO Sanjay Jha saidthe openness of the Android store leads to phone performance issues because there is no approval process to make sure that apps don't consume inordinate amounts of power or CPU. In addition, the fact that users can run many applications at once results in a performance hit, he said.
"Android is really truly multitask so you can run 64 parallel apps at the same time," Jha said during the conference. "That has an impact on consumer experience and we're beginning to understand it and understand why 70% plus of devices that come back are because they're downloading third party applications and the impact that that has on the performance of the device."
A recording of his comments is available online.
However, Motorola now says that Jha didn't mean to single out third party application developers as the reason for 70% of smartphone returns, according to Becki Leonard, a Motorola spokeswoman.
In a statement, Motorola points to an earlier comment from Jha where he said that 70% of smartphone returns are due to software related issues. "He did not state that 70% of smartphone returns was due to third-party applications, but that examples of potential contributing factors are battery life, sluggish operation and third-party applications," the company said in a statement.
When asked about Jha's recorded comment that more than 70% of returns are due to downloading third party apps, Leonard said: "We're trying to clear up that was not the point he was trying to make," she said.
The statement went on to say that the company conducts extensive research to examine factors that contribute to returns so that it can enhance the performance of the products.
It also said that Motorola has invested significant resources to provide developers with the tools to create high quality apps. "We work very closely with developers directly to test applications and optimize applications for our devices, but given the volume of apps available on Android Market, it is unrealistic for us to test them all," it said in the statement.
"We embrace the open community and believe that by continuing our work to support the ecosystem through MOTODEV, we are providing one of the best Android experiences in the market for both consumers and developers," the company said in the statement.
Application quality has been a sore point for Android. Any developer can upload an application into the Android Market. Google will remove applications that are found to be malicious or to violate its terms. Other platform developers, including Apple, Microsoft and Research In Motion, run an approval process before uploading applications to their stores.
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- The Critical Role of Support in Your Enterprise Mobility Management Strategy Most business leaders underestimate the importance of tech support when they choose an EMM solution. Here's what to put on your checklist.
- Separating Work and Personal at the Platform Level: How BlackBerry Balance Works BlackBerry® Balance™ separates work from personal on the same mobile device, right at a platform level. Find out how it can work for...
- Protection for Every Enterprise: How BlackBerry Security Works Get an IT-level review of BlackBerry® Security, addressing data leakage protection, certified encryption, containerization and much more.
- Future Focus: What's Coming in Enterprise Mobility Management (EMM) Find out why Enterprise Mobility Management (EMM) solutions that are truly future-ready must be designed to enable Machine-to-Machine (M2M) capabilities and much more.
- Live Webcast On-demand webinar: "Mobility Mayhem: Balancing BYOD with Enterprise Security" Check out this on-demand webinar to hear Sophos senior security expert John Shier deep dive into how BYOD impacts your enterprise security strategy...
- Live Webcast Unmasking the Differences between Consumer and Enterprise File Sync & Share The consumerization of IT combined with the rapid pace of the modern mobile workplace is forcing enterprise IT teams to evaluate file sync...
- Live Webcast Workforce Mobilization for Improved Productivity A mobility research director from Aberdeen discusses reasons for extending legacy applications to mobile devices, and an integration strategist from Attachmate shows how...
- Getting Ready for BlackBerry Enterprise Service 10.2 Find out how BlackBerry® Enterprise Service 10 helps organizations address the full spectrum of EMM challenges, while balancing the needs of both the...
- Containerization Options: How to Choose the Best DLP Solution for Your Organization This webcast outlines a framework for making the right choice when it comes to containerization approaches, along with the pros and cons of... All Mobile/Wireless White Papers | Webcasts