Amazon outage sparks frustration, doubts about cloud
On-going problems could scare businesses away from cloud adoption
Computerworld - Amazon's prolonged outage of cloud services has the potential to set back cloud adoption by giving businesses -- especially those already on the fence -- a strong reason to go slow.
And for those companies that sell cloud services, it means they now have to sell against a new benchmark in unreliability.
Amazon is suffering a partial outage, now in its second day, that is affecting what may be a large number of sites, as well as some prominent ones.
Thanks to Amazon, supporters are going to have a tough time arguing that the uptime delivered by cloud services is superior to anything corporate IT can deliver. That's a problem compounded by Amazon itself. Its users aren't certain just what the problem is or when it'll be fixed.
One person who knows about the problems ahead is Tref Laplante, the CEO WorkXpress, who says the Amazon outage "is going to be devastating."
WorkXpress is a platform as a service. It has created an entirely visual drag-and-drop development environment using Linux, Apache, MySQL and PHP to allow app development without writing code. Its users, which include many businesses, have built apps used in medical, real estate, manufacturing and other industries.
Laplante says he has one customer -- a small manufacturer whose core business application was built on WorkXpress and running on Amazon -- who has been knocked offline. "They are fired up and they are very angry," he said. The customer now wants the app hosted on a server in their shop.
Laplante said the Amazon outage, which began Thursday morning, is going to make it difficult to sell cloud approaches. "I'm going to have to sell against this outage."
For some, the Amazon outage may reinforce beliefs that cloud services aren't ready for businesses.
"We don't use Amazon or any other public cloud services and we won't, perhaps ever, or at least until there is much more transparency about where the data lives, who controls where it lives and when/where it moves, and lots of other things," said Jay Leader, the senior vice president and CIO of iRobot, whose products include the Roomba vacuum cleaner. Amazon's outage "just highlights why these are issues - just try to ask them what happened and what the impact was on your data, and even if they tell you, how do you know it's true and/or accurate?"
Paul Haugan, CTO of Lynnwood, Wash., said his city has been looking at Amazon's cloud offerings, but "the recent outage confirmed, for us, that cloud services are not yet ready for prime time."
Haugan's view, which stems not just from Amazon's outage alone, is that "cloud services need some more maturing and a much more hardened infrastructure and security model prior to our adoption."
- Cloud security concerns are overblown, experts say
- Cloud computing 2014: Moving to a zero-trust security model
- Amazon hiring 'top secret' IT staff as it fights for CIA work
- Empire state ends IT empire building
- No, your data isn't secure in the cloud
- Snowden revelations may cost U.S. cloud providers billions, says study
- DHS shifting to cloud, agile development to boost homeland security
- Cloud computing's big debt to NASA
- Coke bottler picks SaaS over SAP
- Inmate data paroled from mainframe
- 15 Non-Certified IT Skills Growing in Demand
- How 19 Tech Titans Target Healthcare
- Twitter Suffering From Growing Pains (and Facebook Comparisons)
- Agile Comes to Data Integration
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- Axeda Platform Technical Overview This paper summarizes the major features of an IoT platform and explains how they simplify and speed the process of developing and deploying...
- Stock Shock: The effect of project and portfolio management on share price In this independent report, you'll see the intrinsic connection between long-term capital investment and short term market performance -- and how this can...
- Contact Center Technologies Implementing the right customer contact center tools can boost customer satisfaction and drive down costs. This guide highlights the technologies that are transforming...
- Conferencing Connects: Collaboration Creates Fueled by an explosion in mobile apps, video conferencing is taking hold across organizations. This paper explains how to cost-effectively leverage video conferencing...
- Cloud Knowledge Vault Learn how your organization can benefit from the scalability, flexibility, and performance that the cloud offers through the short videos and other resources...
- PST Archiving: What is it and How is it Done? Learn more about what PST data is, the risks relating to it, and how the new PST Archiving feature in the Simpana 10... All Cloud Computing White Papers | Webcasts