Rift With PeopleSoft Splits Quest
Two special-interest groups defect from user organization
Computerworld - Quest International Users Group, the independent organization that has been at odds with PeopleSoft Inc. in recent months, is losing some of its members to the software vendor's main coalition of user groups, raising new questions about Quest's ability to survive without any ties to PeopleSoft.
Quest officials confirmed that two special-interest groups, the World Advisory Council and the Real Estate Group, have decided to join a loosely controlled network of about 170 PeopleSoft user groups that are organized by industry, product or region.
The World Advisory Council includes users of J.D. Edwards & Co.'s green-screen ERP applications, now called PeopleSoft World, and the other defecting group is made up of companies in the real estate industry.
In December, PeopleSoft severed its relationship with Quest, which the company inherited as a user group when it acquired J.D. Edwards last summer. After talks between the two sides broke down, PeopleSoft opted not to participate in several regional Quest meetings as well as the user group's centerpiece event, the Quest Global Conference, which is due to be held in Denver in June .
PeopleSoft's lack of support for Quest played a big role in convincing members of the two special-interest groups to leave, said Dave Hyzy, director of IT at Benderson Development Co. in Buffalo, N.Y. "The unalterable fact is that a software conference without the software vendor present is a social event pretending to be a substantive conference," he said.
Benderson uses PeopleSoft World, and Hyzy is a member of both the World Advisory Council and the Real Estate Group. He said PeopleSoft has already taken "solid initial steps" to start the process of bringing the special-interest groups under its umbrella.
Not 'All or Nothing'
John Matelski, a Quest board member and president of the Lexington, Ky.-based organization's special-interest groups, said that despite the dispute with PeopleSoft, Quest encourages its members to engage in an "integrated" model that includes working with the vendor. "It does not need to be an all-or-nothing proposition," said Matelski, who is deputy CIO for the city of Orlando.
But Matelski and several other Quest members said they think PeopleSoft wants the user group to wither. They claimed that PeopleSoft is forbidding its employees from participating in any Quest-related activities and is offering Quest members a special discount to attend its Connect user conference, which is scheduled for September in San Francisco.
"Most of the passive and active actions which PeopleSoft has taken since December would seem to give credence to the claim that PeopleSoft is actively



- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Overcome Top 7 Admin Challenges of Active Directory
- As Active Directory's role in the enterprise has drastically increased, so has the need to secure the data. Gain insight on creating repeatable,...
- Insiders Can Ruin Your Company. Take Action.
- Did you know that 80 percent of threats to an organization come from the inside? The threat from insiders is often overlooked in...
- Top Solutions and Tools to Prevent Devastating Malware
- Custom malware frequently goes undetected. According to Forrester Research, the best way to reduce risk of breach is to deploy file integrity monitoring...
- Streamline Compliance and Increase ROI
- Streamline, simplify, and automate compliance related activities; especially those that impact multiple business units. This white paper from NetIQ, outlines solutions that will...
- X-Ray of the PCI Process-4 Proactive Steps
- This white paper from Forrester Research Inc., helps break PCI into understandable components. Security and risk professionals will gain knowledge and insight into... All ERP White Papers
- Optimizing Networks for the Cloud
- Join guest speaker, Rohit Mehra, IDC Director of Enterprise Communications Infrastructure, to explore current trends, discuss best practices for optimizing Data Center and...
- Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere
- Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as...
- Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere
- Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and...
- Customer Spotlight: How IPC The Hospitalist Company Implemented Oracle on VMware
- Have you been looking to hear about customer's experiences with the new VMware vCenter Site Recovery Manager product? View this webcast to learn...
- Virtualize Business-Critical Applications with Confidence
- Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere®... All ERP Webcasts