Update: Facebook unveils new messaging system
'Modern messaging system' will handle e-mail, IM, SMS and Facebook messages
Computerworld - Swatting down recent rumors that it's launching an e-mail killer, Facebook today unveiled a new messaging system that will envelop e-mail, instant messages, Facebook messages and SMS.
Facebook CEO Mark Zuckerberg launched what he calls a "modern messaging system" to handle the convergence of different kinds of messages and bring them together under one social umbrella. The system, which has been in the works for about 15 months, is designed to save all messages, meaning users will have a history of their communications.
Although people will now be able to have a facebook.com e-mail address, Andrew Bosworth, a software engineer at Facebook, noted that the new system will work with other e-mail systems, such as Gmail and Yahoo mail.
"People should share however they want to share," said Bosworth. "If you want to send me an e-mail and I want to get it in a text message, that should work."
At this point, the messaging system -- code-named Titan -- will not include voice chat. Zuckerberg said that should be coming down the road, but offered no timeline.
More than four billion messages are sent every day on Facebook, with the vast majority of the messages between two people, according to Zuckerberg. And about 350 million people use Facebook to message their friends and family members.
He said he started thinking about those numbers after talking with a group of high school students who told him that they rarely use e-mail. It's too slow, they told him. "I was kind of boggled by this," Zuckerberg said.
"I remember having a similar conversation with my parents about why e-mail was good and regular mail was slow...," he said. "At Facebook, we're all so used to using e-mail. It's interesting to see that all kinds of folks don't see it that way."
So Facebook decided to create a new messaging system that would include e-mail, expand on the concept and tie in other means of communication as well. "It's not e-mail," said Zuckerberg. "It handles email, in addition to Facebook messages, and IM and SMS. People are going to be able to have facebook.com email addresses but this won't be the primary way people use this system."
For the last three or four days, the Internet has been abuzz with speculation that Facebook was getting ready to launch an e-mail killer. Zuckerberg kicked off today's news event by saying that's not the case.
"There was a lot of press leading up to this saying this is an e-mail killer," he added. "This is not an e-mail killer. It's a messaging system that has e-mail as one part of it. I don't expect people to wake up tomorrow and say, 'I'm going to shut down my Yahoo account or my Gmail account.'"
"We expect that more people will IM and more people will message just because it's simpler and easier and it's more fun and valuable to use," Zuckerberg said.
Zuckerberg and Bosworth also pointed out that the messaging system doesn't exclude non-Facebook users. Users will be able to send and receive messages from people who aren't on Facebook.
The Facebook CEO also noted that the system will offer different messaging channels that gives users a social inbox and a way to get messages filtered to them from friends of their Facebook friends.
"It seems wrong that an e-mail message from your best friend gets sandwiched between a bill and a bank statement," he said. "It's not that those other messages aren't important, but one of them is more meaningful. With new Messages, your inbox will only contain messages from your friends and their friends. All other messages will go into other folders where you can look at them separately."
A few users will be invited to use the new messaging system starting today and will be rolled out to all users over the next several months.
Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at
@sgaudin or subscribe to Sharon's RSS feed
. Her e-mail address is sgaudin@computerworld.com.
Facebook Watch
- Shareholders sue Facebook, Zuckerberg, Morgan Stanley
- Facebook stock slumps for third day
- Nasdaq's Facebook glitch came from 'race conditions'
- Update: Facebook IPO stumbles out of the gate
- Update: Facebook shares rise as trading begins
- Facebook sets IPO share price at $38
- Facebook raises stock offering, shoots for $18.5B with IPO
- QuickPoll: Is Facebook's IPO overhyped?
- U.S. Facebook users skeptical of site's privacy, longevity
- With IPO looming, Facebook boosts stock price range
Read more about Web 2.0 and Web Apps in Computerworld's Web 2.0 and Web Apps Topic Center.


- Excel 2010 Cheat Sheet
- Register for this Computerworld Insider Cheat Sheet and gain access to hundreds of premium content articles, guides, product reviews and more.
- Practice Management: Double Billing Rate and Improve Patient Services
- Would you like to double your billing rate and achieve faster payment for services?
Download this customer success story to see how One Health... - Mission Critical Data Explosion and Customer Case Study
- Would you like to double your tier 1 storage capacity while simultaneously reducing your storage footprint?
Download this customer success story to see how... - Protecting Against Database Attacks and Insider Threats: Top 5 Scenarios
- Read this new eBook to learn the top five scenarios and essential best practices for preventing database attacks and insider threats.
- Database Activity Monitoring Is Evolving
- Read the analyst report and learn how you can leverage the core capabilities of a DAP solution for better database security.
- Establishing a Strategy for Database Security is No Longer Optional
- The options for securing increasingly valuable databases are very broad and deep, and can be confusing. This research provides an overview of three... All Web 2.0 and Web Apps White Papers
- Distributed Database Security with Real-time Monitoring
- View this demo and learn how IBM InfoSphere Guardium database activity monitoring can help protect your sensitive data in distributed DBMS environments with...
- InfoSphere Warehouse Packs Demo
- These flash modules make warehousing more tangible and relevant to business users through detailed explanations of the InfoSphere Warehouse Packs.
- Delivery Management -- Extending Lifecycle Management
- Date: Wednesday, June 20, 2012, 1:00 PM EDT
Siloed organizations continue doing the wrong things and doing things wrong, leading to increased costs,... - Leverage automation today to reduce IT complexity
- Date: Tuesday, June 5, 2012, 2:00 PM EDT
Whether your B2B complexity is caused by multiple technologies due to M&A, business or application specific... - Redefine Expectations in the Data Center
- Need to do more with less? Watch this video to learn how HP ProLiant Gen8 servers can help your business deploy servers three... All Web 2.0 and Web Apps Webcasts
