Skip the navigation
)

What CFOs want IT managers to know now

In a down economy, IT isn't going anywhere without Finance. Here's what CFOs would like you to know before you come knocking.

By Mary K. Pratt
October 27, 2010 06:00 AM ET

Computerworld - You can't run a company without technology, but you can't invest in technology without the blessings of the finance department. And thanks to the long-stagnant economy, the pendulum of power between Finance and IT is swinging decidedly toward the chief financial officer's door these days.

money honey

"The power dynamic in the C-suite really does change when the economic times are difficult," says Bob Martins, a CFO partner at Tatum LLC, an executive services firm headquartered in Atlanta. "And right now any kind of spending decision requires much more scrutiny."

All of which means now is an excellent time for you, as an IT manager, to really listen to what Finance has to say. To make that job a little easier, Computerworld asked several CFOs what message they'd most like to get through to their top technologists. Here's their advice.

Say goodbye to bells and whistles

During better economic times, Don MacKenzie, CFO and chief operating officer at Accounting Management Solutions Inc., a professional services firm in Waltham, Mass., could be convinced to buy a more expensive system if it offered nice-to-have usability options or extra functionality.

But these days, the age-old battle between cost and functionality is being won by cost. So when his company needed new customer relationship management software, MacKenzie told his CIO at the outset, "Maybe we don't need the Cadillac. Our problem might be better solved using a Chevy solution."

As he always has, in good times and bad, MacKenzie expected the CIO to deliver an analysis that looked at several systems, detailing how much each one cost, what features each one offered and what type of ROI each one could be expected to deliver. But with the financial pressure on, MacKenzie admits the weight was almost all on the cost side of the equation.

"I'm not suggesting that there wouldn't have been a financial analysis [in the past]," MacKenzie continues, "but the focus then would have been more on functionality and on [the software's] tie-in to other applications. That might have overridden the financial considerations," he says.

These days, that's not the case. One of the options the CIO presented was "a 300-pound gorilla with all the bells," MacKenzie says, "but [after] we did the analysis, we went with an appropriate one that was a lot cheaper."

Play with the toys you already have

Tibco Software Inc. in Palo Alto, Calif., has made significant investments in IT in the past, and one of those was the acquisition of an ERP system. So before Executive Vice President and CFO Sydney Carey opens the coffers to buy more hardware or software, she wants to make sure that the company is making full use of its current resources.



What is Tech Briefcase?
TechBriefcase is a new, free service where IT Professionals can Search, Store and Share IT white papers and content like this. Learn more
Bookmark content
Speed up your research efforts with content across the web.
Search and Store
Find the white papers you need. Create folders for any topic.
View Anywhere
Open your briefcase on your iPhone, tablet or desktop. Share with colleagues.
Don't have an account yet?
Additional Resources
Security KnowledgeVault
WHITE PAPER
Security is not an option. This KnowledgeVault Series offers professional advice how to be proactive in the fight against cybercrimes and multi-layered security threats; how to adopt a holistic approach to protecting and managing data; and how to hire a qualified security assessor. Make security your Number 1 priority.

Read now.

Cut Communications Costs Once and for All
WHITE PAPER
New IP-based communications systems are being deployed by small and midsized businesses at a rapid rate. Learn how these organizations are enabling faster responsiveness, creating better customer experiences, speeding office or mobile interactions, and dramatically reducing existing communications costs.

Read now.

IT Leadership White Papers
Solve the 6 top problems in your data center Business White Paper
Whether your data center is large or small, it faces a similar set of roadblocks to efficiency, uptime, and ROI. This white paper...
Creating Community Within Your Business Partner Network
Learn how you can connect with customers and suppliers for business-to-business e-commerce more affordably with SAP Information Interchange OnDemand. Using prebuilt profiles, you...
SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration
Changes in business objectives and advances in technology compel many businesses to reassess their B2B integration capabilities to seek further process efficiency. We...
Defining the 21st Century Sales Person
Do you know what seller types you have and what it takes for them to succeed? Online information sources and social networks have...
Is Your Infrastructure Mobile Ready?
Even if your organization is not large, you need to ensure mobile data is secure. This guide offers expert advice and peer examples...
All IT Leadership White Papers
IT Leadership Webcasts
Live Webcast
A Geek's Guide to Presenting to Business People
Live Webcast: Wednesday, June 20th at 1:00 PM EDT

Join this live webinar with Paul Glen, author of Leading Geeks, to learn how to...
A Geek's Guide to Presenting to Business People
Live Webcast: Wednesday, June 20th at 1:00 PM EDT

Join this live webinar with Paul Glen, author of Leading Geeks, to learn how to...
Mobility KnowledgeVault
How "mobile ready" is your infrastructure? This Mobility Knowledge Vault provides a wide variety of expert advice on how to strike a balance...
Must have Tools and Techniques to Optimize the Sales Pipeline and Win more Deals
In this webcast, Vantage Point Performance's Michelle Vazzana will reveal how to coach your reps to better performing pipelines.
Sales Effectiveness in the New Sales Paradigm - A Webcast Featuring the Latest Forrester Research Study
In this webcast produced by the Sales Management Association (SMA), Forrester's Scott Santucci will explore the new sales paradigm and discuss how businesses...
SAP Sales OnDemand Demo: Quick Overview
SAP Sales OnDemand is intuitive, leveraging social collaboration capabilities you already know how to use. It enables fast, effective team collaboration and account...
All IT Leadership Webcasts
Newsletter Sign-Up

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter
  1. View all newsletters | Privacy Policy
IT Jobs