Gmail promo for Priority Inbox creeps out Chrome users
Bug triggers background music, sparks malware fears
Computerworld - Chrome users yesterday bombarded Google's Gmail support forum with complaints about music suddenly playing in the background when they reached their inboxes.
Some feared that their machines had been infected with malware.
"Those sound effects are quite unnerving when you first hear it," said a user identified as "goz3" on the Gmail support board. "I really thought it was some sort of twisted virus."
"I thought it was a virus, too," echoed "bradleyctclarke" on the same thread.
The cause, said a Google representative on the support forum, was a video promoting the e-mail service's new Priority Inbox feature.
Although the Google support rep said that the company was "working on fixing this" and apologized for the bug, Computerworld confirmed that the background video and its ragtime-style music was still affecting Chrome users on Tuesday.
Other browsers, such as Safari and Firefox, did not automatically fire up the video and its tune.
"I thought my account had been hacked -- especially when I heard the scrunching of paper," added goz3 in an earlier message Monday. "I thought, oh sh*t, my mail is being eaten up."
The unwanted music played only on machines running Chrome, and then only for users who have had the Priority Inbox feature enabled by Google. The new tool, designed to automatically rearrange messages to put the most important at the top of the inbox, is being rolled out in stages by Google, which yesterday said that it would reach everyone within the next week.
"MAKE IT STOP!" shouted someone tagged as "bleepo" on Monday. "If I get some annoying sound or ad every time I open Gmail on Chrome it will be enough to make me not use it."
To quell the music, Chrome users should click on the Priority Inbox link in the upper right, then stop the video play in the pop-up window.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer or subscribe to Gregg's RSS feed . His e-mail address is firstname.lastname@example.org.
- Google updates the Maps Explore Nearby feature -- for some users
- Chrome gets sharp after dumping 30-year-old Windows technology
- Google moves closer to selling smart contacts
- Google goes mum on Glass release plans
- Samsung Gear Live vs. LG G Watch: A real-world evaluation
- Android Wear deep-dive review: A smart start to smartwatch software
- Google's Larry Page talks of killing the 40-hour work week
- Google terminates Quickoffice apps on Android, iOS
- Google I/O looks to be about more than Android
- Google eyes 3D vision tech for experimental tablet
Read more about Internet in Computerworld's Internet Topic Center.
- Social Media Education: The New Edge for Success Failure to train for social media will cost your business money. A recent report showed how digitally prepared companies can unlock up to...
- Social Media in Technology: A Unified Strategy for Success Find out how social media is sparking a new era of customer and industry-understanding in technology enterprises and how industry leaders are overcoming...
- How Network Connections Drive Web Application Performance Users around the globe, on all sorts of devices, expect Web applications to function as seamlessly as desktop applications. This paper discusses the...
- Big Data, Big Mess: Sound Risk Intelligence Through Complete Context This paper examines the insecurity of the small businesses in the supply chain and offers tips to close those backdoors into the enterprise.
- NSS Labs & Cisco Present: Evaluating Leading Breach Detection Systems Today's constantly evolving advanced malware and APTs can evade point-in-time defenses to penetrate networks. Security professionals must evolve their strategy in lockstep to...
- Will the Real Endpoint Threat Detection and Response Please Stand Up? This webinar explores new technologies & process for protecting endpoints from advanced attackers as well as the innovations that are pushing the envelope... All Internet White Papers | Webcasts
Our new bimonthly Internet of Things newsletter helps you keep pace with the rapidly evolving technologies, trends and developments related to the IoT. Subscribe now and stay up to date!