ACS signs $219M outsourcing deal with McDonald's
Under the seven-year contract, ACS will run McDonald's IT infrastructure services
Computerworld - Affiliated Computer Services Inc. has inked a seven-year, $219 million deal to provide IT services to McDonald's Corp., according to a filing with the U.S. Securities and Exchange Commission.
Under the terms of the agreement, Dallas-based ACS will provide McDonald's with IT infrastructure services, including mainframe, enterprise servers, end-user computing and help desk support for more than 6,000 desktops.
The services will support Oak Brook, Il.-based McDonald's IT infrastructure needs for North America and will be delivered from an ACS data center in Eagan, Minn.
In addition, ACS said it will establish a new, centralized IT support office in the Chicago area. An ACS spokeswoman said 90% of McDonald's IT workers in the areas covered by the contract will be transitioning to ACS, although she didn't know the exact number of workers affected.
"Our business is all about focus and discipline, and it requires relentless attention on the details and efficiency," Dave Weick, McDonald's CIO, said in a statement. "We find in ACS a company that has a superior track record managing complex, high-volume processes, a company that is service-oriented and flexible and nimble in working with clients."
Weick said the ACS deal will allow McDonald's to save money while providing continuing access to new technology.
Chris Millington, chief technology officer at McDonald's, said the company selected ACS because of its focus on people, flexibility and a willingness to assume risk in supporting McDonald's IT processes.
"This contract represents a big win for ACS...," Lynn Blodgett, group president of ACS Commercial Solutions, said in the statement. "We are able to deliver end-to-end capabilities in IT, cost savings across all towers of service, retention of current McDonald's employees, the ability to add or reduce capacity when needed and an assortment of improved efficiencies."
Read more about IT Outsourcing in Computerworld's IT Outsourcing Topic Center.
- Silicon Valley's 19 Coolest Places to Work
- Is Windows 8 Development Worth the Trouble?
- 8 Books Every IT Leader Should Read This Year
- 10 Hot Hadoop Startups to Watch
- Slideshow: 7 security mistakes people make with their mobile device
- iOS vs. Android: Which is more secure?
- 11 sure signs you've been hacked
- Infographic: Converged Infrastructure Benefits This Infographic quantifies the savings organizations are realizing from increased deployment speed, higher availability, and lower annual costs.
- CIOs Deliver Productivity Breakthroughs with Intelligent Digital Signage Retailers have long recognized the influence that digital signage provides over a shopper's point-of-purchase decision making process.
- Going Paperless? Here's What You Need to Think About As makers of some of the world's most popular PDF solutions, we often consult with businesses & governmental agencies that have the goal...
- The Big Data Opportunity for HR and Finance If CEOs, CFOs, CIOs, and CHROs want to drive their businesses forward, they will need to quickly recognize the enormous value of big...
- Live Webcast Best Practices: How to Improve Business Continuity with Virtualization VMware solutions include a range of business continuity capabilities to help ensure availability for applications across your virtualized environment. Learn More>>
- Live Webcast LIVE EVENT: 5/7, The End of Data Protection As We Know It. Introducing a Next Generation Data Protection Architecture. Traditional backup is going away, but where does this leave end-users?
- Live Webcast
Enhance Your Virtualization Infrastructure With IBM and Vmware
Date: Wednesday, May 14, 2014, 1:00 PM EDT
Virtualization technology is now expanding beyond the server compute elements to encompass networking and storage...
- Top 4 Digital Signage Fails Join RMG Networks for a look at four of the most common reasons digital signage fails in corporate businesses. Learn about strategies to...
- Building Tomorrow's Infrastructure Listen to this podcast to discover how Crider Foods worked with PC Connection to update their IT infrastructure, while maintaining compliance and control.