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Troubleshoot a Windows XP System That Won't Shut Down

By Rick Broida
August 19, 2010 12:28 PM ET

PC World - Reader Todd says that every time he shuts down his Windows XP-powered desktop, it "hangs" on the shutdown screen, forcing him to hold down the power button until the machine actually turns off.

Sorry, Todd: I can't help you. Truth be told, my Windows 7 system has the same problem, though it happens only sporadically, not every time. I've searched high and low for a solution, and there doesn't seem to be one.

For me, at least. For you, I recommend perusing the Windows XP Shutdown & Restart Troubleshooting page, which is chock full of common shutdown-related issues and potential solutions.

So many, in fact, that you'll understand why I don't have an easy answer for you: there are just too many variables, too many possibilities. It could be a hardware issue, a rogue app, a glitchy driver, and on and on.

But this page is pretty comprehensive, so at the very least it should give you some remedies to try. Good luck!

Originally published on www.pcworld.com. Click here to read the original story.
Reprinted with permission from PCWorld.com. Story copyright 2012 PC World Communications. All rights reserved.
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