Skip the navigation
News

Updated BlackBerry security features aimed at boosting corporate use

Could give RIM device an edge over rivals in penetrating the enterprise, analyst says

By Jaikumar Vijayan
July 7, 2010 03:49 PM ET

Computerworld - Research in Motion (RIM) Wednesday padded the latest version of its BlackBerry Enterprise Server software with new security features designed to accommodate the growing use BlackBerry devices in corporate settings.

The updates, part of the new Blackberry Enterprise Server (BES) Version 5.0.2 released today, include a new tool dubbed the Individual-Liable Devices Policy that lets users separate personal use from corporate use of the device. The version also includes technology that allows corporate data stored on personal BlackBerry devises to be erased remotely.

Though the new version is a relatively minor point release of BES, the security tweaks address an important need, said Jack Gold, an analyst at J. Gold Associates.

Increasingly, companies that are unable or unwilling to buy such technologies permit employees to access enterprise applications and data from personal smartphones such as RIM's BlackBerry device, Gold said.

Some companies address security risks by only allowing workers to use approved devices, he said.

Others allow the use of many devices, but have separate data access policies for each, he added. For instance, a company might have a policy that allows Android users to only access enterprise e-mail, while a user of a personal BlackBerry might have wider access to enterprise applications, he said.

RIM's newest security enhancements appear designed to make it easier for security administrators to allow employees to use personal BlackBerry's for corporate uses, Gold said.

The company's support for remote removal of corporate data from employee-owned devices for instance, allows for more granular control over personal devices, he said.

"BES was always able to remotely remove data on your device. Your company could simply send a 'kill-pill' and your device would be trashed," he said. "Now they wouldn't need to do that. They could just delete the corporate part and leave your personal data alone," he said.

Meanwhile, the new Individual-Liable Devices Policy will allow users of personally-owned BlackBerry's to access their personal e-mail and calendar, and allow calls on personal voice plans, even while the device is locked out of corporate use. The policy can also prevent users from accessing organizer data such as tasks, contacts and calendar entries from within social networking applications, according to RIM.

The updated BES also includes new self-service options that allow users connected to a BlackBerry Enterprise Server to reset their device password, lock the device or remotely delete all data in case the BlackBerry is lost or stolen. Previously, such functions could only be carried out by an IT administrator, according to RIM.

Such features should, in theory at least, reduce the risk of "cross-contamination" that can result when personal devices are used for corporate purposes, Gold said. "Now as an IT administrator I can tell you to go out and buy your Blackberry and use it for your own personal use, because in theory at least I can separate your stuff from my business stuff," he said.

Jaikumar Vijayan covers data security and privacy issues, financial services security and e-voting for Computerworld. Follow Jaikumar on Twitter at Twitter@jaivijayan, or subscribe to Jaikumar's RSS feed Vijayan RSS. His e-mail address is jvijayan@computerworld.com.

Read more about Smartphones in Computerworld's Smartphones Topic Center.



blackberry

Additional Resources
ESG - What's Needed for Cloud Computing
WHITE PAPER
Just what is cloud computing anyway? Skeptics might say it is nothing but industry hyperbole, visionaries might say it is the future of IT. In reality, both statements are true - cloud computing has been embellished by the tech industry but it does hold real potential for new types of on-demand dynamic IT services. This paper seeks to clarify the definition of cloud computing, identify how far along users are in terms of cloud deployment, and examine the role of the network in the cloud computing model.
Driving Storage Efficiency in SAN Environments
WHITE PAPER
This ESG paper outlines the considerations for architecting an efficient SAN data storage infrastructure with a focus on the NetApp solutions for increased utilization, improved performance and streamlined protection to reduce operational costs.
Get a Quick ROI from Being Green
WEBCAST
The menu of green initiatives is long, but how do you get an early win with a solid ROI? Enterprise Print Services address sustainability issues well beyond paper usage. Learn how you can get an assessment of enterprise printing to identify underutilized devices, reduce energy consumption, cut waste, and free-up valuable space.
What People Are Saying
Smartphones White Papers
Seize the Opportunity of Employee-Owned Devices
More and more employees are using personal smartphones for work-related duties. Or vice-versa. And that could lead to potential chaos for IT organizations,...
Intelligent Client-Side Defense for Stolen Computers by Intel® and Absolute
Download this new White Paper today!
Maximizing Smartphone Value: Standardize and Simplify
Read More>>
Proactive IT Service Management (ITSM) for Mobility: A How To Guide for Mobilizing Your Workforce
Download Now
What IT Must Do to Support Employee-Owned BlackBerry, iPhone and Android Mobile Devices
Download Now
All Smartphones White Papers
Smartphones Webcasts
Managing Laptops Outside the Office
Learn how you can reduce costs by tracking mobile computers no matter where they are located.
4G Ahead Video Program
Uncover the features and benefits of the two leading 4G technologies for enterprises considering future deployment.
What Are 'Free' Remote Support Tools Really Costing You?
View this webinar's live broadcast on June 11th at 2 PM EST!
Guiding Principles for Healthcare in Transformation
EMC Consulting has developed guiding principles for information technology in healthcare provider institutions. These aren't technical points. They're the kinds of guidelines that...
Desktop virtualization keys innovation drive
View now.
All Smartphones Webcasts
IT Jobs